| Service Type | Extended Warranty / Quick Swap Replacement |
| Service Duration | 3 Years |
| Service Level | 48-Hour Quick Swap |
| Onsite Support | Yes |
| Covered Device Type | 32" LG Monitor Signage |
| Coverage Availability | Business Hours (Standard) |
| Contract Type | Renewal or Purchase Extension |
LG 3 YR 48 HR Quick Swap for 32" Monitor Signage w/ Onsite Service

Key Benefits
Eye-Insights™ by Eye-In Technologies
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AI-Powered Summaries from Online Customer Reviews
Eye-Insights™ are generated by proprietary AI that analyzes real online customer reviews to highlight top pros and key product features. While we aim for accuracy, insights are provided “as-is” and individual results may vary.
- Fast 48-hour swap-out service reduces operational downtime and ensures signage availability.
- Onsite support eliminates customer logistics, streamlining replacement and minimizing disruptions.
- TAA compliance and U.S.-based support make it suitable for federal and institutional use cases.
Product Overview
3 YR 48 HR Quick Swap for 32 inch Monitor Signage w/ Onsite ServiceSpecifications
Product Overview
Compliance & Origin
| Country of Origin | United States |
| TAA Compliance | Yes |
| RoHS Compliance | Yes |
| Warranty Provider | LG Electronics USA |
Advanced Security Features
| Data Sanitization Prior to Swap | Customer Responsibility |
Additional Service Details
| Replacement Timeframe | Within 48 Business Hours After Claim Approval |
| Included Service | Advanced Exchange – Replacement Before Return |
| Defective Device Return Window | Typically 5–10 Days After Replacement |
| Monitored Device Eligibility | Must be pre-qualified & registered LG 32" digital signage display |
| Service Delivery Method | Prepaid Shipment of Replacement Unit |
| Service Location Coverage | Contiguous U.S. Only |
| Non-Covered Events | Intentional Damage, Force Majeure, Unregistered Devices |
| Support Response Time | Same Day or Next Business Day Initiation |
| Service Availability | Monday–Friday, 9am–5pm Local Time |
| Initial Claim Method | Phone or Online Ticket Submission |
| Claim Validation Process | LG Technical Support Diagnostic |
| Replacement Device Condition | New or Refurbished Equivalent |
| Replacement Method | Cross-Ship (Advance Shipment) |
| Return Method for Defective Unit | Prepaid Return Label Provided by LG |
| Contract Transferability | No – Tied to Original Purchaser & Device |
| Service Plan SKU | MS32N0S2I0U |
Cloud Management & Licensing
| License Included | Yes – Hardware Replacement License |
| Service Activation Method | Product Registration with LG |
| Coverage Registration Required | Yes |
Physical & Environmental
| Physical Delivery | No – Electronic Registration/Activation |
| Repair Facility Type | Onsite Swap Service |
Interfaces
| Support Access Method | Phone / Online Support Portal |
| Return Logistics Covered | Yes – LG Covers Replacement Shipping |