| Product Type | Remote Monitoring and Management Service |
| Service Term | 4 Years |
| Service Level | LG Managed Monitoring Solution |
| Target Devices | LG Digital Signage Displays |
| Delivery Method | Cloud-Based |
LG Signage365Care Monitoring Solution Management (4-Year Service)

Key Benefits
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- • Reduces display downtime with proactive monitoring and diagnostics for four years.
- • Ensures compliance with TAA requirements, ideal for regulated industries.
- • Decreases IT burden by offloading system health management to LG's professional service.
Product Overview
Signage365Care - LG Manages the Monitoring Solution (4 years)Specifications
Product Overview
Interfaces
| Supported Network Interface | Ethernet (RJ-45), Wi-Fi (via display connectivity) |
| Communication Protocol | HTTPS / SNMP / Proprietary LG Protocol |
Compliance & Origin
| Country of Origin | United States |
| TAA Compliance | Yes |
| RoHS Compliant | Yes |
| Regulatory Compliance | FCC Part 15 Class A, CE, UL |
| Data Privacy Compliance | GDPR-Aligned (Region Dependent) |
Cloud Management & Licensing
| Cloud Platform | LG Signage365Care |
| Management Interface | Web Portal / Dashboard |
| Remote Monitoring Capabilities | Yes |
| Real-Time Alert Notifications | Yes |
| Failure Analysis & Diagnostics | Yes |
| Predictive Maintenance | Yes |
| Device Status Reporting | Yes |
| Firmware Management | Yes |
| Automatic Issue Detection | Yes |
| Fleet Management | Yes |
| Compatible Display Models | Select LG Commercial Monitors |
| Cloud Service Licensing Included | Yes |
| License Type | Per Device |
| Software Updates | Included During Service Term |
Physical & Environmental
| Physical Installation Required | No – Cloud-Based |
| On-Premise System Requirements | Compatible LG Display with Network Access |
| Environmental Monitoring | Display Hardware Dependent |
Advanced Security Features
| Secure Data Transmission | TLS Encryption |
| User Role-Based Access Control | Yes |
| Audit Logging | Yes |
| Two-Factor Authentication Support | Yes |
| Data Storage Location | Regional LG Cloud Datacenters |