Product Type | Extended Warranty Service |
Service Name | NETGEAR Insight ProSupport Category 4 – 1 Year Warranty |
Service Tier | Insight ProSupport Category 4 |
Service Duration | 1 Year(s) |
Manufacturer Part Number | PMB0314-10000S |
Service Category | ProSupport for NETGEAR Hardware |
Target Hardware | NETGEAR Networking Equipment (Insight Managed) |
Service Level Agreement (SLA) | |
Response Time | |
Service Coverage | Phone and Online Support |
Contract Type | Manufacturer Warranty Extension |
NETGEAR Insight ProSupport Category 4 – 1 Year Warranty





Key Benefits

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- Ensures direct access to NETGEAR’s professional support team for one year, reducing downtime.
- TAA compliance makes it suitable for government and regulated industry procurement.
- Category 4 designation implies elevated support tier for mission-critical usage.
Product Overview
The NETGEAR Insight ProSupport Category 4 – 1 Year Warranty is a strategic service plan tailored for businesses and organizations relying on NETGEAR’s networking hardware. This warranty program provides one year of professional support, offering quick access to technical assistance and streamlined issue resolution, helping to minimize downtime and maintain operational continuity. It is ideal for enterprise users who require priority support from a manufacturer-backed team knowledgeable in NETGEAR systems. TAA compliance and a country of origin in the United States make it suitable for public sector and government clients with import or sourcing regulations.
Categorized under extended warranties for network hardware, this ProSupport service gives assurance of ongoing reliability for critical infrastructure systems. The Insight ProSupport Category 4 tier signals a higher-class support band, though specific SLA terms or response times are not available in the provided data. This program complements NETGEAR’s professional-grade hardware by ensuring help is readily available when needed throughout its one-year duration.
Specifications
Product Overview
Compliance & Origin
Country of Origin | United States |
TAA Compliant | Yes |
Program Applicability
Applies To | NETGEAR Professional and Enterprise Devices |
Typical Users | Business, Government, Education, Enterprise IT |
Compatible With | Insight Managed Switches, Access Points, Routers |
Renewable | Yes |
Transferable | No |
Cloud Management & Licensing
Cloud Support Platform | NETGEAR Insight |
Licensing Included | Yes, Insight ProSupport License for 1 Year |
Remote Monitoring Support | Yes |
Included Technical Assistance | Yes |
Device Onboarding Service | Supported |
Advanced Diagnostics Support | Yes |
Live Support Access | Priority Access to Tier 4 Engineers |
Support Features
Support Availability | Business Hours (may vary by region) |
Support Delivery Method | Remote (Phone/Chat/Email) |
Support Languages | English (others may vary by region) |
Issue Resolution Support | Hardware Issue Troubleshooting |
Hardware Replacement Support | |
Firmware Assistance | Yes, via Insight ProSupport |
Access to Knowledgebase | Yes |
Case Management Platform | Integrated with NETGEAR Insight Portal |
Advanced Security Features
Security Advisory Support | Provided via NETGEAR Technical Team |
Secure Remote Assistance | Yes |