| Type | Network Switch with SNTC Support Contract |
| Form Factor | 1 RU rack-mountable |
| Model | Cisco NCS 520 - 20xGE + 4x10GE |
| Power Supply | AC or DC redundant power supply options |
| Weight | 9.2 lbs (4.2 kg) |
| MTBF | 686,325 hours (typical configuration) |
SNTC-24X7X4 Cisco NCS 520 - 20xGE + 4x10GE, Industri

Key Benefits
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- Ensures uninterrupted network operations with 24x7x4 support on Cisco's industrial-grade NCS 520.
- Ideal for TAA-compliant deployments, especially in government or regulatory-sensitive environments.
- Provides rapid response and replacement services, minimizing operational downtime.
Product Overview
The SNTC-24X7X4 Cisco NCS 520 is a support and maintenance service for Cisco's NCS 520 switch, featuring 20xGE and 4x10GE capabilities. It ensures 24x7 technical support with a four-hour response time, critical for minimizing downtime in industrial applications. With TAA compliance and U.S. origin, it supports government or enterprise-level deployments. This plan protects networking investments through rapid issue resolution and diagnostics, contributing to consistent uptime and long-term ROI.
Specifications
Product Overview
Wireless Features
| Wireless Support | None |
Compliance & Origin
| Country of Origin | United States |
| TAA Compliant | Yes |
| Certifications | UL, CE Mark, FCC, RoHS |
| NEBs Compliant | Yes |
| Emission Standards | Class A |
Advanced Security Features
| Access Control | IEEE 802.1X, ACLs |
| Encryption Support | MACsec (802.1AE) |
| Device Authentication | Secure Boot and image signing |
| Role-based Access Control | Yes |
| Software Integrity Checks | Yes |
Interfaces
| Total Ethernet Ports | 24 |
| 10/100/1000 (Gigabit Ethernet) Ports | 20 |
| 10-Gigabit Ethernet Ports | 4 |
| Management Port | 1 x RJ-45 Ethernet management port |
| Console Port | 1 x RJ-45 serial console port |
| USB Ports | 1 x USB Type A port |
| Port Throughput | Up to 88 Gbps switching capacity |
| Forwarding Rate | 65.47 Mpps |
Physical & Environmental
| Dimensions (W x D x H) | 17.5 x 11.5 x 1.72 in (445 x 292 x 43.6 mm) |
| Rack Mountable | Yes |
| Operating Temperature | -40°C to 65°C (-40°F to 149°F) |
| Storage Temperature | -40°C to 70°C (-40°F to 158°F) |
| Operating Humidity | 5% to 95% non-condensing |
| Altitude | Up to 13,123 ft (4000 m) |
| Cooling | Front-to-back or back-to-front airflow options |
Cloud Management & Licensing
| Management Interface | CLI, SNMP, NETCONF/YANG, Cisco Prime, PnP agent |
| Cloud Support | Cisco EPN Manager compatible |
| License Model | Right-to-use (RTU) licensing |
| SNTC Service Level | 24x7x4 (24-hour support, 4-hour hardware replacement) |
| License Term | Annual (renewable) |
| Service SKU | CON-SNTP-N520GX42 |