| Type | Extended service agreement |
| Service Included | Express exchange |
| Form Factor | Service contract (electronic enrollment) |
| Contract Duration | 2 years |
| Applicable Product Category | ViewSonic PA & M Series Projectors |
| Service Activation Period | 2nd and 3rd year |
| Response Time | 48 hours |
| Service Availability | Business hours |
| Delivery Method | Shipment |
ViewSonic 2nd & 3rd Year Express Exchange for PA & M Projectors

Key Benefits
Eye-Insights™ by Eye-In Technologies
AI-Powered Summaries from Online Customer Reviews
AI-Powered Summaries from Online Customer Reviews
Eye-Insights™ are generated by proprietary AI that analyzes real online customer reviews to highlight top pros and key product features. While we aim for accuracy, insights are provided “as-is” and individual results may vary.
- Minimizes projector downtime with a 48-hour express exchange process.
- Reduces long-term maintenance costs by covering key post-purchase years.
- Enhances operational continuity for high-dependence environments like schools and businesses.
Product Overview
2nd and 3rd Year Express Exchange for PA & M Projectors.Specifications
Product Overview
Cloud Management & Licensing
| Licensing Terms | Electronic license |
| License Duration | 2 years |
| License Type | Manufacturer service contract |
| License Coverage | ViewSonic PA & M Series Projectors only |
| License Activation | Direct from ViewSonic upon registration |
| Renewable | No, fixed-term |
Physical & Environmental
| Service Delivery Model | Depot exchange (ship-to-service) |
| Service Region | United States (regional restrictions may apply) |
| Environmentally Friendly | Yes, promotes device reuse via exchange |
| Product Packaging | None – license digitally issued |
| Contract Start Date | Upon expiration of standard 1st-year warranty |
| Service Level Agreement (SLA) | Advance replacement within 48 hours |
| End-of-Life Support | Through completion of 3rd year or product EOL |
| Manufacturer Part Number (MPN) | PRJ-EE-05-03 |
| UPC | |
| Covered Shipping Costs | Included for both directions |
| Exchange Method | Advance exchange (replacement ships before return) |
Compliance & Origin
| Country of Origin | |
| TAA Compliant | |
| RoHS Compliant | |
| REACH Compliant | |
| WEEE Compliant |
Advanced Security Features
| Service Authentication | Registered product and serial number required |
| Logistics Security | Tracked shipment for exchange units |
| Replacement Protection | Covers manufacturer defects |