| Service Type | On-Site Maintenance |
| Service Duration | 1 Year |
| Service Location | Customer Site |
| Product Compatibility | Xerox C325 |
| Maximum Coverage Term | 5 Years (including original warranty) |
| Service Availability | Orderable if product is under warranty or active extended service agreement |
| Service Subtype | Extended Service Agreement Renewal |
| Contract Type | Extended Service Contract |
| Included Support | Parts and Labor |
| Support Coverage Hours | Business Hours (typically 8x5) |
| On-Site Response Time | Varies by location, typically next business day |
| Service Method | Technician dispatched to customer site |
Xerox 1-Year On-Site Service for C325 (EC325SA)

Key Benefits
Eye-Insights™ by Eye-In Technologies
AI-Powered Summaries from Online Customer Reviews
AI-Powered Summaries from Online Customer Reviews
Eye-Insights™ are generated by proprietary AI that analyzes real online customer reviews to highlight top pros and key product features. While we aim for accuracy, insights are provided “as-is” and individual results may vary.
- Ensures rapid troubleshooting and repair with on-site technician support for Xerox C325
- Allows businesses to extend support while managing long-term hardware costs up to 5 years
- Maintains consistent performance and reduces downtime in critical printing environments
Product Overview
1 YEAR ANNUAL ON-SITE SERVICE, ORDERABLE IF PRODUCT IS UNDER WARRANTY OR CURRENTLY COVERED BY AN EXTENDED SERVICE AGREEMENT FOR THE XEROX C325. NOT TO EXCEED 5 YEARS TOTAL.Specifications
Product Overview
Cloud Management & Licensing
| License Type | Annual Coverage License |
| License Term | 12 Months |
| Software Support Included | No |
| Cloud-Based Management Portal | No |
| Automatic Renewals Available | No |
| Online Claim Management | Available through Xerox customer portal |
Compliance & Origin
| Country of Origin | Inquire |
| TAA Compliant | Inquire |
| RoHS Compliance | |
| FCC Certification | |
| EPEAT Registered | |
| ENERGY STAR Qualified | |
| WEEE Compliance | |
| REACH Compliance | |
| CSA Certification |
Advanced Security Features
| Remote Diagnostic Support | Available during coverage period |
| Hardware Malfunction Protection | Yes |
| Accidental Damage Coverage | No |
| Malware / Threat Protection | No |
| Data Recovery Support | No |
| Firmware Update Support | Limited — included with on-site maintenance |
| Secure Disposal Service | No |