Products Unclassified (1) Year Advantage Prime Se...

(1) Year Advantage Prime Service Plan for InfraStruXure InRow SC

VENDOR: APC Mfg Part#: WADVPRIME-AX-14
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$2,004.81
$2,004.81
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MSRP: $2,925.00
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  • - One-year support coverage for a single APC InfraStruXure InRow SC cooling unit
  • - Manufactured in the United States, ensuring high quality and compliance
  • - TAA (Trade Agreements Act) compliant for government purchasing
  • - Advantage Prime tier with priority response and technical support

Shipping & Returns

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Key Benefits

Eye-Insights
  • Ensures system continuity and immediate response through Advantage Prime service level.
  • Meets procurement standards for U.S. government and enterprise via TAA compliance.
  • Ideal for data centers relying on APC InRow SC units to maintain operational stability.

Product Overview

The APC (1) Year Advantage Prime Service Plan offers comprehensive support tailored for a single InfraStruXure InRow SC cooling unit, providing prioritized technical assistance and minimized downtime. Manufactured in the United States and TAA compliant, it meets critical standards for both enterprise and government applications. With a focus on system integrity and risk mitigation, this plan enhances IT operations by delivering professional-grade maintenance and support across the full coverage period.

Specifications

Product Overview
Service Type Advantage Prime Service Plan
Coverage Duration 1 Year
Supported Product InfraStruXure InRow SC cooling unit
Plan Scope Comprehensive support and maintenance
Priority Support Yes
Manufacturer APC
Manufacturer Part Number WADVPRIME-AX-14
Product Name (1) Year Advantage Prime Service Plan for InfraStruXure InRow SC
Family Service / Support
Product Category Maintenance Plans
Service Delivery Type On-site
Service Availability Business hours support
Downtime Mitigation Yes

Compliance & Origin
Country of Origin UNITED STATES
TAA Compliant Yes
Intended Use Enterprise and government applications

Advanced Security Features
Risk Mitigation Services Yes, included in plan
System Integrity Assurance Yes
Firmware Security Updates Yes, if required for equipment

Wireless Features
Remote Diagnostics Yes, over network

Physical & Environmental
Service Coverage Area On-site in covered regions
Repair SLA Response within predefined SLA terms
Parts Coverage Yes, as applicable during maintenance
Preventive Maintenance Included

Cloud Management & Licensing
Licensing Included Yes, during the 1-year term
Remote Support Access Enabled with plan
Monitoring Services Proactive system monitoring
Support Portal Access Yes, with knowledge base/tools
Updates & Patches Included as part of service plan

Interfaces
Service Request Channel Web, Phone, and Email
Support Tier Prime Level Support

Additional Benefits
Service Coordination Managed by APC technical team
Technical Expertise Level Field-certified specialists
On-site Labor Coverage Yes
Issue Escalation Procedures Predefined escalation path
Spare Parts Logistics Coordinated as part of plan
Cooling Unit Optimization Included in support service