| Service Type | Advantage Ultra Service Plan |
| Supported Equipment | Symmetra PX UPS (10kVA, 80/100 frame configurations) |
| Form Factor | Service Plan |
| Service Duration | 1 Year |
| Service Delivery | On-site |
| Part Number | WADVULTRA-PX-31 |
| Manufacturer | APC |
| Service Coverage Window | 24x7 |
| Response Time | Next Business Day (depending on location) |
| Access to Technical Support | Yes, 24/7 |
| Preventive Maintenance | Included |
| Emergency On-site Support | Included |
| Service Method | Field Service Engineer Dispatch |
(1) Year Advantage Ultra Service Plan - Symmetra PX UPS

Key Benefits
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- - Provides on-site professional service, reducing mean time to repair and enhancing system uptime.
- - TAA compliance makes this service plan suitable for U.S. governmental and public sector contracts.
- - Specifically supports Symmetra PX UPS systems, ensuring compatibility and expert-level maintenance.
Product Overview
The APC (1) Year Advantage Ultra Service Plan, part number WADVULTRA-PX-31, is a comprehensive on-site service agreement that supports Symmetra PX UPS systems of 10kVA with 80 or 100 frame configurations. This 1-year plan offers premium system maintenance designed to minimize downtime and ensure continuous operation. With TAA compliance and U.S.-based delivery, this plan enables enterprises—especially those in regulated sectors—to achieve maximum equipment uptime and ROI through professional maintenance and timely issue resolution.
Specifications
Product Overview
Cloud Management & Licensing
| Cloud Integration | Supports remote monitoring with EcoStruxure IT (separate subscription may be required) |
| Licensing Included | Service subscription for duration of plan |
| Remote Diagnostics | Yes |
Physical & Environmental
| Service Application Environment | Enterprise Data Centers, Mission-critical facilities |
Additional Service Benefits
| Installation Support | Not included; maintenance only |
| Travel and Labor Costs | Included |
| Parts Coverage | Included for covered components |
| Battery Maintenance | Included, where applicable |
| Firmware Upgrades | Included |
| Annual Preventive Visit | 1 included |
| Service Scheduling | Coordinated based on customer availability |
| Field Reports | Provided after service visit |
| Health Assessment | Included in preventive maintenance |
| Spare Parts Logistics | Managed by APC Field Service team |
| UPS Optimization Services | Included during service visits |
| Issue Resolution Time | Goal of minimal downtime |
| Support for Upgrades | Consultative recommendations via service engineer |
Interfaces
| Remote Monitoring Support | Yes, if device is connected to monitoring system |
Advanced Security Features
| Security Compliance Features | TAA Compliant |
Compliance & Origin
| TAA Compliance | Yes |
| Country of Origin | United States |
| Regulatory Compliance | Meets or exceeds OEM recommended maintenance guidelines for UPS systems |
| Certifications | OEM Certified Field Engineer |