Service Type | Advantage Ultra Service Plan |
Supported Equipment | Symmetra PX UPS (10kVA, 80/100 frame configurations) |
Form Factor | Service Plan |
Service Duration | 1 Year |
Service Delivery | On-site |
Part Number | WADVULTRA-PX-31 |
Manufacturer | APC |
Service Coverage Window | 24x7 |
Response Time | Next Business Day (depending on location) |
Access to Technical Support | Yes, 24/7 |
Preventive Maintenance | Included |
Emergency On-site Support | Included |
Service Method | Field Service Engineer Dispatch |
(1) Year Advantage Ultra Service Plan - Symmetra PX UPS

Key Benefits

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- - Provides on-site professional service, reducing mean time to repair and enhancing system uptime.
- - TAA compliance makes this service plan suitable for U.S. governmental and public sector contracts.
- - Specifically supports Symmetra PX UPS systems, ensuring compatibility and expert-level maintenance.
Product Overview
The APC (1) Year Advantage Ultra Service Plan, part number WADVULTRA-PX-31, is a comprehensive on-site service agreement that supports Symmetra PX UPS systems of 10kVA with 80 or 100 frame configurations. This 1-year plan offers premium system maintenance designed to minimize downtime and ensure continuous operation. With TAA compliance and U.S.-based delivery, this plan enables enterprises—especially those in regulated sectors—to achieve maximum equipment uptime and ROI through professional maintenance and timely issue resolution.
Specifications
Product Overview
Cloud Management & Licensing
Cloud Integration | Supports remote monitoring with EcoStruxure IT (separate subscription may be required) |
Licensing Included | Service subscription for duration of plan |
Remote Diagnostics | Yes |
Physical & Environmental
Service Application Environment | Enterprise Data Centers, Mission-critical facilities |
Additional Service Benefits
Installation Support | Not included; maintenance only |
Travel and Labor Costs | Included |
Parts Coverage | Included for covered components |
Battery Maintenance | Included, where applicable |
Firmware Upgrades | Included |
Annual Preventive Visit | 1 included |
Service Scheduling | Coordinated based on customer availability |
Field Reports | Provided after service visit |
Health Assessment | Included in preventive maintenance |
Spare Parts Logistics | Managed by APC Field Service team |
UPS Optimization Services | Included during service visits |
Issue Resolution Time | Goal of minimal downtime |
Support for Upgrades | Consultative recommendations via service engineer |
Interfaces
Remote Monitoring Support | Yes, if device is connected to monitoring system |
Advanced Security Features
Security Compliance Features | TAA Compliant |
Compliance & Origin
TAA Compliance | Yes |
Country of Origin | United States |
Regulatory Compliance | Meets or exceeds OEM recommended maintenance guidelines for UPS systems |
Certifications | OEM Certified Field Engineer |