| Product Type | Service Upgrade Plan |
| Service Duration | 1 Year |
| Service Scope | 24x7 On-Site Support |
| Response Time | 8 hour |
| Supported Equipment | One APC Cooling Product |
| Service Availability | 24 hours per day / 7 days a week / 365 days |
| Service Location | On-site |
| Service Level | Mission-critical |
| Contract Type | Extended Service Agreement |
APC 1 Year 8HR 7X24 Response Service Upgrade

Key Benefits
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- Minimizes downtime by guaranteeing response within 8 hours at any time of day
- Offers regulatory assurance with TAA compliance and U.S. origin, ideal for secure environments
- Ensures continuous operation for mission-critical cooling systems with 24/7 support availability
Product Overview
The APC 1 Year 8HR 7X24 Response service upgrade (part number WUPG8HR7X24-AX-00) offers 24/7 availability and 8-hour response time over a full year for a single APC cooling product. Ideal for mission-critical systems, this plan reduces downtime and enhances risk management. With TAA compliance and U.S. origin, it supports regulated environments and assures contract compliance. It’s part of APC’s Service / Support family under product add-ons.
Specifications
Product Overview
Compliance & Origin
| Country of Origin | United States |
| TAA Compliant | Yes |
| REACH Compliant | |
| RoHS Compliant | |
| WEEE Compliant | |
| ENERGY STAR Certified | |
| ISO Certifications |
Advanced Security Features
| Security Features Coverage | Depends on covered product security configuration |
| Service Includes Cybersecurity Support | No |
| Compliance Monitoring |
Wireless Features
| Wireless Support | |
| Wi-Fi Standards Support |
Cloud Management & Licensing
| Cloud Integration | |
| Remote Management | |
| Service Licensing Type | Upgrade License |
| License Term | 1 Year |
| Included Services | 8-Hour Response, On-site Support |
Physical & Environmental
| Service Activation Location | Customer Site |
| Shipping Method of Materials (if required) | Digital or Physical Dispatch Dependent on Product |
| On-Site Requirements | Access to the covered cooling equipment |
| Response Coverage Area | U.S. regions with coverage availability |
Interfaces
| Remote Access Tools | |
| Web Portal Access |