| Service Type | Advantage Ultra Service Plan | 
| Compatible Product | APC EPS 8000 UPS (625–800 kVA) | 
| Duration | 1 Year | 
| Form Factor | Service Agreement | 
| Support Type | On-site Support | 
| Preventive Maintenance | Included | 
| Response Time | Priority Response | 
| Target Use | Mission-critical Environments | 
APC (1) Year Advantage Ultra Service for EPS 8000 UPS

Key Benefits
 
            
            
              
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- Ideal support solution for critical infrastructure using EPS 8000 high-capacity UPS units
- TAA-compliant and U.S.-based service suitable for regulated and government environments
- High-priority support tier minimizes operational risk and maximizes uptime
Product Overview
The APC (1) Year Advantage Ultra Service Plan is tailored for the EPS 8000 UPS systems (625–800 kVA). This premium plan delivers on-site technical services, preventive maintenance, and priority response to reduce downtime. TAA compliance ensures suitability for government and regulated sectors. Its high-tier service level and U.S. origin support reliable operations for mission-critical environments.
Specifications
                      Product Overview
                      
                    
                    
                      Compliance & Origin
                      
                    
                    | Country of Origin | United States | 
| TAA Compliance | Yes | 
| RoHS Compliance | Yes | 
| Certifications | UL, CSA, CE (UPS Dependent) | 
                      Interfaces
                      
                    
                    | Communication with UPS | Software-based via EcoStruxure | 
| Remote Diagnostics Interface | Supported | 
                      Service Details
                      
                    
                    | Emergency On-site Support | Included | 
| Preventive Maintenance Visits | 1 scheduled per year | 
| Parts and Labor Coverage | Included under service plan | 
| Software Support | Included for compatible APC software | 
| Incident Reporting Tools | Web Portal and Phone Support | 
| Service Availability | 24x7 for critical issues | 
| Dedicated Support Manager | Available for large installations | 
| Service Contract Management | APC Contract Center | 
| Warranty Extension Compatibility | Extendable with renewal | 
| Included Equipment Calibration | Yes, if applicable | 
| Battery Inspection Service | Included if relevant | 
                      Cloud Management & Licensing
                      
                    
                    | Remote Monitoring Support | Available with EcoStruxure | 
| Service Management Platform | EcoStruxure™ IT | 
| Service Activation | By Serial Number Registration | 
| License Included | Yes, for service duration | 
| Renewable | Yes | 
                      Advanced Security Features
                      
                    
                    | Technician Background Checks | Included for government compliance | 
| Secure Data Handling | Yes, in accordance with customer policy | 
                      Physical & Environmental
                      
                    
                    | Service Coverage Area | USA (for systems in-country) | 
| On-site Visit Scheduling | Standard Business and Emergency Hours | 
 
              