| Service Type | Advantage Ultra Service Plan |
| Supported Equipment | 5U Rack Distribution Panel |
| Contract Term | 1 Year |
| Form Factor | Service Plan (digital license) |
| Purpose | Proactive maintenance and rapid response support |
APC 1-Year Advantage Ultra Service Plan for 5U Rack Distribution Panel

Key Benefits
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- Delivers high-tier Ultra support ensuring maximum power distribution uptime
- TAA compliance makes it suitable for federal and government installations
- One year of comprehensive service minimizes unforeseen maintenance costs
Product Overview
The APC 1-Year Advantage Ultra Service Plan for 5U Rack Distribution Panels provides high-tier service coverage over 12 months. It includes proactive maintenance, expert diagnostics, and rapid response, all crucial for sustaining uptime. The plan is TAA-compliant and manufactured in the United States, ideal for federally regulated or mission-critical environments. It supports strategic IT infrastructure with minimized downtime and optimized performance, delivering cost efficiency and system reliability.
Specifications
Product Overview
Cloud Management & Licensing
| License Type | Annual subscription |
| License Duration | 1 Year |
| License Delivery Method | Electronic |
| Cloud Monitoring Support | Yes |
| Service Delivery Management | Included |
| Maintenance Notifications | Proactive alerts via cloud platform |
| Performance Reporting | Included |
Physical & Environmental
| Service Region | On-site in supported regions |
| Operational Availability | During predefined service hours |
Service Features
| Emergency On-Site Response | Yes, expedited response included |
| Telephone Technical Support | 24/7 access |
| Hardware Diagnostics | Included |
| Preventive Maintenance | Annual scheduled maintenance |
| Spare Parts Coverage | Yes, during contract term |
| Logistics Coordination | Included |
| Service Reports | Provided upon completion of maintenance |
| Upgrade Recommendations | Yes, based on diagnostics |
| Response Time | Next business day or faster (depending on region) |
| Labor and Travel Costs | Included in contract |
Interfaces
| Remote Diagnostics | Included |
| On-site Support | Included during service window |
| Repair/Replace Option | Available based on diagnosis |
Advanced Security Features
| Security Configuration Assistance | Yes, as part of service plan |
| System Health Monitoring | Included |
| Firmware Compliance Support | Included |
Compliance & Origin
| TAA Compliance | Yes |
| Country of Origin | United States |
| RoHS Compliance | Yes |
| Reach Compliance | Yes |
| Trade Agreement Act (TAA) Certified | Yes |
| Certifications | ISO 9001, ISO 14001 |