Service Type | Advantage Ultra Service Plan |
Supported Equipment | APC Galaxy 3000 20–30 kVA UPS |
Contract Duration | 1 Year |
Service Location | On-site |
Response Time | Next business day (varies by location) |
Preventive Maintenance | Included |
Parts Coverage | Yes – includes parts and labor |
24/7 Technical Support | Yes |
Emergency On-site Response | Included |
Field Engineer Dispatch | Yes |
Service Availability | During normal business hours or 24/7 with escalation |
APC (1) Year Advantage Ultra Service Plan for Galaxy 3000 20–30 kVA UPS

Key Benefits

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- Provides one year of expert on-site service for the Galaxy 3000 UPS, ensuring minimal disruption in critical environments.
- TAA compliance makes it an ideal choice for federal or government procurement requirements.
- Originating from the United States, it supports faster response times and regional compliance standards.
Product Overview
The APC (1) Year Advantage Ultra Service Plan is tailored for Galaxy 3000 UPS systems rated between 20 to 30 kVA. This one-year on-site service agreement offers expert support directly at your location, minimizing downtime and optimizing UPS performance. Featuring TAA compliance, it's suitable for regulated and government environments. Originating from the United States, it ensures reliable and localized service delivery. The plan is ideal for maintaining mission-critical power systems through preventive maintenance and fast issue resolution, helping reduce operational risk and enhance system longevity.
Specifications
Product Overview
Compliance & Origin
TAA Compliant | Yes |
Country of Origin | United States |
Advanced Security Features
Supports Secure Remote Diagnostics | Yes |
Compliant with Secure Support Standards | Yes (where applicable) |
Access Control to Service Records | Included for registered users |
Security Checks During Maintenance | Performed as part of preventive service |
Physical & Environmental
Applicable UPS Size | 20–30 kVA |
Compatible Product Line | Galaxy 3000 |
Service Delivery Method | On-site field service |
Service Delivery Region | United States (may vary by region) |
Cloud Management & Licensing
Remote Monitoring Support | Available with UPS integration |
Cloud Integrated Services | Not included |
Software Licensing Included | No |
Service Contract Type | Annual prepaid support contract |
Management Portal Access | Via APC support site for registered systems |
Additional Service Features
Battery Replacement Support | Included if within warranty/service scope |
Firmware Updates | Included during site visit |
System Health Check | Included |
Documentation and Reporting | Service report provided after visit |
Recommendation Services | Included – lifecycle and upgrade planning |
Trained Field Technicians | APC-certified engineers |
Access to Technical Documentation | Yes – through APC portal |