Service Type | 1P Advantage Plan |
Form Factor | Service Contract |
Duration | 1 Year |
Support Level | Next Business Day On-Site Support |
Applicable Models | Smart-UPS 20K |
APC 1-Year NBD 1P Advantage Plan for Smart-UPS 20K

Key Benefits

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- Ensures business continuity with next business day on-site service for critical UPS systems
- Compliant with TAA standards, making it suitable for public sector and government use
- Enhances equipment uptime and reliability with dedicated APC service support
Product Overview
The APC 1-Year NBD 1P Advantage Plan, part number WADVPLN1P-SU-08, delivers next business day, on-site support for Smart-UPS 20K systems. With TAA compliance and a 1-year full contract period, it meets government standards and ensures minimal disruption in mission-critical power applications. This service helps extend equipment life and maintain optimal performance, offering valuable peace of mind for enterprise and institutional users.
Specifications
Product Overview
Cloud Management & Licensing
Cloud Enabled | No |
Software License Included | No |
Access to APC Support Portal | Yes |
Entitlement Management | Included |
Compliance & Origin
TAA Compliant | Yes |
Country of Origin | United States |
RoHS Compliance | Yes |
WEEE Compliance | Yes |
Certifications | TAA, RoHS, WEEE |
Service Features
Contract Type | Maintenance / Support Contract |
Service Cycle | 1-Year |
Service Coverage Hours | Business Hours, Monday to Friday |
Response Time | Next Business Day |
Service Delivery | On-Site |
Parts Coverage | Included During Contract Period |
Labor Coverage | Included |
Preventative Maintenance | Optional or Add-on |
24x7 Technical Support | Yes, via phone and online portal |
Emergency Response Option | No |
Contract Renewal Option | Yes |
Service Area | United States |
Equipment Covered | APC Smart-UPS 20K |
On-site Field Engineer Dispatch | Included with NBD response |
Original Equipment Vendor | APC by Schneider Electric |
Upgrade Eligibility | Available |
SKU/Part Number | WADVPLN1P-SU-08 |
Service Plan Category | Maintenance Plans |
Contract Start Date | Date of Purchase or Activation |
Interfaces
Remote Diagnostics | Included |
Physical & Environmental
Service Delivery Method | On-site |
Advanced Security Features
Data Protection | No data handling – service only |
Cybersecurity Monitoring | No |