Service Type | 1-Year On-Site Service with Monitoring & Dispatch |
Service Duration | 1 Year |
Service Level | Level 2B |
Coverage | Monitoring & Dispatch |
Product Type | Service Contract |
Service Location | On-Site |
Required Hardware | Network Management Card (NMC) Required |
Brand | APC |
Part Number | WMD1YOSNBD-MDC-02B |
Target Equipment Type | Micro Data Center (MDC) |
APC 1 Year On-Site Service with Monitoring for MDC Level 2B



Key Benefits

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- Ensures operational continuity with 24/7 monitoring and rapid dispatch coordination
- Delivers enhanced security through encrypted communication and compliant data handling
- Maximizes ROI in MDC deployments with certified service and cloud integration via EcoStruxure IT
Product Overview
The APC 1 Year On-Site Service with Monitoring for MDC Level 2B provides enterprise-grade technical support for Micro Data Centers up to approx. 20U. Leveraging the EcoStruxure IT platform, it ensures proactive incident management, dispatch coordination, and remote diagnostics through a required Network Management Card (NMC). Designed for North America and delivered by factory-certified personnel, it includes real-time alerts, secure access, and compliance with data privacy regulations including GDPR/CCPA. With ISO 9001 certification and TAA compliance, this one-year support plan improves uptime and system resiliency through cloud-enabled infrastructure service monitoring.
Specifications
Product Overview
Cloud Management & Licensing
Monitoring Platform | EcoStruxure IT |
Cloud Integration | Yes |
License Duration | 1 Year |
Included Features | Proactive Incident Management, Remote Monitoring, Dispatch Coordination |
Advanced Security Features
Remote Access Security | Encrypted Communications |
Data Privacy Compliance | Meets GDPR/CCPA Guidelines |
Incident Reporting | Real-Time Alerts with Secure Escalation |
Authentication Methods | Credentialed Access via Secure Portal |
Wireless Features
Monitoring Communication Method | Optional Cellular or Ethernet Connectivity (NMC Dependent) |
Interfaces
Remote Monitoring Interface | Network Management Interface (NMC) |
Compliance & Origin
Country of Origin | UNITED STATES |
TAA Compliance | Yes |
Certifications | ISO 9001 |
Service Compliance Standards | Factory Certified Personnel |
Physical & Environmental
Applicable Device Size | Micro Data Center Level 2B (Rack-Mounted Systems Up to Approx. 20U) |
Service Availability Area | North America (Regional Restrictions May Apply) |