| Service Type | 1 Year Enhanced Annual Agreement (EAA) Upgrade |
| Purpose | Firmware upgrade or extension of existing service plan for APC in-room cooling unit |
| Target Devices | APC In-Room Cooling Units under existing service coverage |
| Coverage Duration | 1 Year |
| Delivery Method | Electronic / Remote Support |
| Service Features | Proactive firmware updates, support continuity, regulatory compliance |
| Form Factor | Service Plan / Software Upgrade |
APC 1 Yr EAA Upgrade for In-Room Cooling Unit

Key Benefits
AI-Powered Summaries from Online Customer Reviews
Eye-Insights™ are generated by proprietary AI that analyzes real online customer reviews to highlight top pros and key product features. While we aim for accuracy, insights are provided “as-is” and individual results may vary.
- Ensures ongoing support and system performance for critical in-room cooling devices.
- Meets TAA compliance, making it eligible for federal and government contracts.
- Backed by APC’s manufacturing in the U.S., aligning with quality and procurement expectations.
Product Overview
The APC 1 Year EAA Upgrade to Firmware or Existing Service Plan (WUPGEAA-UF-00) delivers extended coverage and proactive support for a single APC in-room cooling unit. This service is tailored for devices already under a service plan or requiring a firmware upgrade, providing critical support continuity to maintain temperature-sensitive environments. Made in the United States and TAA-compliant, the upgrade meets regulatory and procurement standards.
Enhancing resilience and compliance through timely firmware updates and dependable support, this service is essential in environments where in-room cooling ensures infrastructure stability. Designed to improve integration, uptime, and efficiency, it’s an ideal investment for server rooms or other high-availability areas relying on climate control technologies.
This upgrade complements APC’s broader services, delivering reliable, ongoing protection for your hardware investment.
Specifications
Product Overview
Cloud Management & Licensing
| Management Interface | APC Remote Monitoring / EcoStruxure platform |
| Software Licensing | Included with service term |
| Cloud Integration | Supported via connected devices |
| License Duration | 1 Year |
| Subscription Model | Annual Upgrade Plan |
| Support Inclusion | 24/7 Remote Technical Support |
Physical & Environmental
| Weight | N/A (service-only product) |
| Form Delivery | Remote / No Physical Shipment |
| Installation Environment | Temperature-sensitive sites with APC cooling units |
Wireless Features
| Wireless Integration | Not Applicable |
Interfaces
| Remote Access Requirement | Yes, for firmware delivery and diagnostics |
| Applicable Hardware Interface | Network-connected APC Cooling Units |
Compliance & Origin
| Country of Origin | UNITED STATES |
| TAA Compliance | Yes |
| RoHS Compliance | Yes |
| Environmental Compliance | Yes |
| Certification | APC Certified Support Services |
Advanced Security Features
| Firmware Security Enhancements | Delivered via trusted APC update channels |
| Access Control | Authenticated Administrator Access Required |
| Update Authentication | Digitally Signed Firmware Packages |
Additional Technical Features
| Service Activation Time | Within 48–72 hours of order confirmation |
| Eligible Product Types | InRoom SC, Uniflair direct expansion systems |
| Service Access Method | Through APC Remote Services portal or EcoStruxure platform |
| Downtime Prevention Tools | Proactive diagnostics and updates |
| System Uptime Benefits | Reduced outage risk during firmware upgrades |
| Customer Requirements | Valid existing service contract or eligible firmware version |
| Service Availability | Global, subject to regional support centers |
| Renewal Option | Yes, annually renewable |
| Transferability | Non-transferable to different hardware units |
| Scheduling | Coordinated by APC support with customer |