Product Type | Post-Warranty On-Site Service with Monitoring & Dispatch |
Service Duration | 1 Year |
Service Coverage | Out of Factory Warranty Equipment |
Service Location | On-Site |
Service Method | Dispatch with Remote Monitoring Integration |
Monitoring Capability | Network-Based Monitoring |
Service Automation | Automated Dispatch Using Monitoring Alerts |
Supported Devices | Devices with APC Network Management Card (NMC) |
Compatibility Requirement | Requires compatible APC hardware and NMC |
Form Factor | Service Offering (Non-physical Product) |
APC 1 YR On-Site (Out of Factory Wty) with Monitoring & Dispatch



Key Benefits

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- Ideal solution for maintaining equipment reliability after the original warranty period.
- Meets TAA compliance for U.S. government and public sector needs.
- Monitoring and dispatch integration reduces downtime through faster incident response.
Product Overview
The APC 1 YR On-Site (Out of Factory Wty) with Monitoring & Dispatch service offers post-warranty on-site hardware support with network-based monitoring and automated dispatch. It is manufactured in the U.S. and is TAA-compliant, making it appropriate for government and regulated environments. This offering is compatible with systems using a Network Management Card (NMC) for streamlined integration. While it extends serviceability and uptime of critical equipment, further technical features are not specified in the available data.
Specifications
Product Overview
Cloud Management & Licensing
Remote Monitoring Management | Yes |
Monitoring Interface Required | APC NMC or EcoStruxure |
Cloud-Based Dispatch System | Yes |
License Included | Monitoring & Dispatch Services Included for Duration |
Management Platform Compatibility | EcoStruxure IT, APC Data Center Expert |
Physical & Environmental
Hardware Requirement | Installed APC Device with Enabled NMC |
Power Dependency | N/A (Service Offering) |
Service Availability Hours | During Business Hours or 24/7 (Region Dependent) |
Dispatch Response Time | Based on SLA and Region |
Service Plan Details
Manufacturer Part Number | WMD1YOSOFW-SP-03 |
UPC | |
Service Plan Category | AV Product Support |
Service Family | Service / Support |
Renewable | Yes |
Initial Purchase Requirement | Out-of-Factory-Warranty Units Eligible Only |
Access to APC Support Engineers | Yes |
Problem Escalation Management | Yes |
Replacement Parts Coverage | No (Separate Hardware Warranty Required) |
Interfaces
Integration Interface | APC Network Management Card (NMC) |
Compliance & Origin
TAA Compliance | Yes |
Country of Origin | United States |
RoHS Compliance | Yes |
REACH Compliance | Yes |
WEEE Compliance | Yes |
Advanced Security Features
Monitoring Security | Encrypted Communication via Network Management Card |
Customer Data Protection | Aligned with Industry Service Standards |
Authentication Support | Secure Login to Management Portals |