| Product Type | Service Coverage with Monitoring and Dispatch |
| Service Term | 1 Year |
| Target Equipment | MDC Level 1A with Network Management Card |
| Service Delivery Method | On-site |
| Service Coverage Schedule | Monitoring and business hours dispatch |
| Coverage Scope | Hardware monitoring and dispatch service |
| Service Location | Customer site |
| Brand | APC |
| Service Identifier | WMD1YOSNBD-MDC-01A |
APC 1 YR Service Coverage with Monitoring & Dispatch, MDC Level 1A

Key Benefits
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- Ensures continuous system monitoring and fast dispatch support for critical environments.
- TAA compliance makes it a suitable choice for federal and government-related operations.
- Manufactured in the United States, supporting domestic sourcing and service reliability.
Product Overview
The APC 1 YR Service Coverage with Monitoring & Dispatch for MDC Level 1A delivers essential support for operations requiring proactive monitoring and on-site intervention. Designed to work in tandem with Network Management Card (NMC)-equipped systems, it supports infrastructure health and reduces operational risk. Its 12-month coverage ensures continuity for critical systems, while TAA compliance and U.S. origin ensure alignment with public sector standards. This service enhances system uptime and responsiveness in mission-critical environments.
Specifications
Product Overview
Cloud Management & Licensing
| Remote Monitoring | Included |
| Cloud Platform Required | EcoStruxure IT by Schneider Electric |
| Cloud Monitoring Features | Real-time data collection, alerts, and remote diagnostics |
| License Term | 1 Year |
| License Type | Subscription |
| software updates | Included for duration of service |
| Reporting and Analytics | Included with monitoring |
Advanced Security Features
| Secure Data Transmission | Yes |
| User Authentication for Monitoring Portal | Multi-factor authentication support |
| Encrypted Communication | TLS/SSL |
| Alerting & Notification Security | Secure messaging with device authentication |
Wireless Features
| Wireless Support | Depends on installed NMC features |
| Wi-Fi Connectivity for Monitoring | NMC-dependent; not inherent to service contract |
Interfaces
| Management Card Requirement | APC Network Management Card (NMC) |
| Remote Monitoring Capable | Yes |
| Dispatch Communication Method | Internet-based monitoring and dispatch initiation |
Compliance & Origin
| Country of Origin | United States |
| TAA Compliant | Yes |
| Certifications | Meets U.S. federal acquisition requirements |
| Environmental Compliance | Yes |
Physical & Environmental
| Customer Site Access Requirements | Must allow APC personnel access for on-site service |
| Operating Hours for Dispatch | Business hours (unless upgraded) |
| Service Availability Region | U.S. domestic |