Type | Remote Monitoring Service |
Service Duration | 2 Years |
Supported Nodes | Up to 25 nodes |
Monitoring Scope | 24/7 Infrastructure Monitoring |
Proactive Fault Detection | Yes |
Mean Time to Resolution (MTTR) Improvement | Yes |
Downtime Risk Reduction | Yes |
Labor Impact | Reduces internal labor requirements |
APC 2-Year Remote Monitoring Service for 25 Nodes

Key Benefits

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- Provides 24/7 infrastructure visibility for up to 25 systems, reducing downtime risks.
- TAA compliance ensures suitability for government and regulated environments.
- Two-year service duration offers long-term value and reduces the need for reprocurement.
Product Overview
The APC 2-Year Remote Monitoring Service for 25 Nodes (part number WRMS2YR25N-01) provides 24/7 infrastructure monitoring to ensure high availability across up to 25 nodes. It offers proactive fault detection, reduces mean time to resolution (MTTR), and lowers risk of downtime. The service supports TAA compliance and is manufactured in the United States. With a two-year term, it's designed to maximize performance visibility while minimizing internal labor requirements, making it ideal for organizations that depend on continuous uptime.
Specifications
Product Overview
Cloud Management & Licensing
Management Interface | Cloud-based portal |
Cloud Monitoring Included | Yes |
Subscription Term | 2 Years |
Licensing Type | Per Node, Annual |
Number of Licenses Included | 25 Nodes |
Cloud Service Provider | APC / Schneider Electric |
Service Availability | 24/7 Monitoring |
Real-time Alerts | Yes |
Performance Insights | Included |
Escalation Procedures | Automatic ticket creation and escalation |
Compliance & Origin
TAA Compliant | Yes |
Country of Origin | United States |
Manufacturer | APC by Schneider Electric |
Support & Contracts
Contract Type | Remote Monitoring Service Agreement |
Support Coverage | 24/7 |
Priority Escalation | Yes |
Response Time | Defined by SLA |
Service Renewal Option | Yes |
Onboarding Assistance | Yes |
System Health Reporting | Provided quarterly or as needed |
Customer Portal Access | Yes |
Automated Issue Detection | Yes |
Interfaces
Remote Access Capability | Yes |
Interface Type | Web-based portal |
Alerting Mechanism | Email, Web Dashboard |
Advanced Security Features
Data Encryption | Yes, in-transit and at-rest |
User Authentication | Role-based access control |
Audit Logging | Yes |
Physical & Environmental
Form Factor | Service (non-physical) |
Hardware Requirement | APC compatible monitoring devices |