Products Licenses & Warranties APC 3YR On-Site Warranty Up...

APC 3YR On-Site Warranty Upgrade with IT Expert Dispatch

VENDOR: APC Mfg Part#: WITEDS3YR-SP-06
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$1,503.22
$1,503.22
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MSRP: $2,175.00
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  • 3-year on-site upgrade to standard factory warranty
  • Includes IT Expert Enabled Dispatch for remote diagnostics and auto-dispatch
  • Manufactured and supported in the United States
  • TAA compliant, suitable for government and public sector use

Shipping & Returns

All our products can be shipped anywhere in the Continental United States.

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Key Benefits

Eye-Insights
  • Enhances traditional warranty with on-site service and proactive dispatch for faster issue resolution.
  • Ensures regulatory alignment with TAA compliance, appealing to federal and government buyers.
  • Improves resource efficiency through automated monitoring and streamlined technician deployment.

Product Overview

The APC 3-Year On-Site Upgrade to Factory Warranty with IT Expert Enabled Dispatch delivers proactive monitoring and automated service response to maximize system uptime. Designed for TAA-compliant environments, this on-site service plan from the United States ensures rapid technician dispatch and certified support. It helps businesses reduce downtime and overhead by bundling warranty coverage with intelligent service management—ideal for critical infrastructure and public sector implementations.

Specifications

Product Overview
Product Type Warranty Upgrade Service with IT Expert Dispatch
Service Duration 3 Years
Service Location On-Site
Target Applications Critical Infrastructure, Public Sector, Enterprise Environments
Dispatch Type IT Expert Enabled Automated Dispatch
Support Type Certified Technician Support
Coverage Type Upgrade to Factory Warranty
TAA Compliant Yes
Included Services Proactive Monitoring, Automated Issue Detection, Field Engineer Dispatch
Bundled Features IT Expert, Remote Monitoring, Smart Event Analysis

Cloud Management & Licensing
Cloud Platform APC EcoStruxure IT
Management Features Real-Time Monitoring, Alerting, Preventive Maintenance Suggestions
Licensing Model Subscription Included with Service Term
Dispatch Automation Enabled by Machine Learning Event Escalation
System Integrations Supports Multi-Site Infrastructure Monitoring
Access Method Web Portal & Mobile App

Physical & Environmental
Service Coverage Area Domestic United States (Availability may vary by region)
Scheduling Method Automated or Customer-Initiated
Service Availability Standard Business Hours, Optional 24x7 with Upgrade

Support Features
Incident Response Time As per Service Level Agreement (SLA)
Hardware Diagnostics Proactive via Devices Connected to EcoStruxure
On-Site Response Trigger Event Detection or Customer Request
Service Renewal Options Available for Continued Coverage
Customer Portal Access Included
Asset Visibility Real-Time and Historical Performance Data Visibility
Support Channel 24/7 Online Portal, Email, and Phone
Event Escalation Management Automated Priority Routing Through IT Expert

Interfaces
Remote Monitoring Interface EcoStruxure IT Expert Platform
Notification Method Automated Alerts via Cloud Platform

Compliance & Origin
Country of Origin United States
TAA Compliance Yes
Compliance Standards Federal Information Technology Acquisition Regulation (FITAR)

Advanced Security Features
Remote Monitoring Security Encrypted SSL/TLS Communication with EcoStruxure
Data Privacy Compliance Adheres to GDPR and U.S. Federal Security Guidelines
Technician Certification Field Engineers Certified by APC/Schneider Electric