Product Type | Extended Service Coverage with Monitoring & Dispatch |
Service Tier | On-Site Support with Monitoring |
Service Duration | 5 Years |
Service Method | On-Site Dispatch |
Power Requirements | |
Form Factor | Service Contract |
Supported Devices | APC devices with SmartConnect or Network Management Card (NMC) |
Features | Proactive Monitoring, On-Site Technical Dispatch, Remote Support |
APC 5YR Service with Monitoring & Dispatch (SmartConnect/NMC Required)



Key Benefits

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- Provides extended 5-year support for mission-critical APC systems, reducing unplanned downtime.
- Enables proactive maintenance through SmartConnect or NMC-based monitoring, improving service response.
- TAA compliance and U.S. origin add trust and eligibility for government and regulated deployments.
Product Overview
The APC 5-Year Service Coverage with Monitoring & Dispatch enhances the dependability of APC systems by offering proactive system monitoring and on-site technical dispatch for SmartConnect or NMC-enabled devices. With origin in the United States and TAA compliance, it's ideal for regulated or governmental deployments. This extended support contract delivers a five-year service window targeted at minimizing downtime and reducing response time across mission-critical infrastructures. Organizations gain operational stability and long-term support assurance, empowering their power management strategies.
Specifications
Product Overview
Cloud Management & Licensing
Management Platform Required | SmartConnect or Network Management Card (NMC) |
Cloud Connectivity | Included through SmartConnect |
Remote Monitoring Capability | Yes |
Licensing Type | Subscription—5 Years |
Software Access Included | SmartConnect Portal Access |
Advanced Security Features
Security Monitoring Capabilities | Alerts via SmartConnect Platform |
Encryption Support | |
Multi-Factor Authentication Support | |
Intrusion Detection or Prevention | |
Data Privacy Features |
Service Details
Service Response Time | Next Business Day On-site Dispatch |
Included Maintenance | Hardware Diagnostics, Proactive Monitoring, On-Site Repairs |
Coverage Window | 5 Years from Activation |
SKU | WMD5YOSNBD-SP-06 |
Product Family | Service / Support |
Service Category | AV Product Support |
Interfaces
Remote Monitoring Interface | SmartConnect or Network Management Card (NMC) |
Compliance & Origin
Country of Origin | United States |
TAA Compliant | Yes |
RoHS Compliant | |
Certifications |
Physical & Environmental
Form Type | Service and Support Plan — No Physical Product |
Shipping Dimensions | |
Weight | |
Operating Temperature | |
Storage Temperature | |
Operating Humidity | |
Storage Humidity |