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APC Additional Contract PM Visit 5X8 for Galaxy VS 20–25kW UPS

VENDOR: APC Mfg Part#: WPMV-VS1-A25
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$1,285.50
$1,285.50
Sale Sold out
MSRP: $1,905.00
Shipping calculated at checkout.
  • Includes one additional preventive maintenance visit under 5X8 support hours
  • Designed for Galaxy VS 20 to 25kW UPS systems
  • Manufactured in the United States
  • TAA compliant for regulatory adherence
  • Enhances reliability through proactive service and inspection

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Key Benefits

Eye-Insights
  • Provides proactive system upkeep with an extra scheduled maintenance to reduce downtime
  • TAA compliance makes it suitable for government or regulated industry use
  • Originating from the USA ensures supply chain transparency and trusted service quality

Product Overview

APC’s Additional Contract PM Visit 5X8 for the Galaxy VS 20 to 25kW UPS is a premium support enhancement offering an extra preventive maintenance visit during standard business hours. It supports proactive performance management through diagnostics, inspections, and updates, minimizing the risk of unplanned downtime. The service is TAA compliant and manufactured in the United States, making it suitable for both public sector and high-demand commercial environments. With proper maintenance support, businesses can improve system lifecycle and reliability of their UPS units through APC-certified service technicians.

Specifications

Product Overview
Product Type Preventive Maintenance Service Visit
Service Compatibility Galaxy VS 20–25kW UPS
Intended Use Additional preventive maintenance under existing service contract
Service Coverage Hours 5x8 (Monday–Friday, 8:00am–5:00pm)
Service Duration One additional visit per contract year
Service Delivery Method On-site
Service Performed By APC Certified Field Service Engineer
Power Requirements Not applicable
Form Factor Service only – not a hardware product

Physical & Environmental
On-Site Requirements Customer must ensure equipment accessibility during service hours
Equipment Covered Galaxy VS 20kW to 25kW Uninterruptible Power Supply
Field Engineer Travel Included with service
Logistics Scheduled based on customer coordination
Time to Dispatch Typically within next business day, based on contract terms

Cloud Management & Licensing
Remote Monitoring Support Yes – integrates with APC EcoStruxure IT
Cloud Dashboard Access Available with EcoStruxure IT subscription (not included)
Software Tools Used During Visit APC Diagnostic Software Suite
Data Logging and Reporting Yes – diagnostic logs reviewed and summarized
License Included No additional license – supports existing UPS subscription
Service Report Provided Yes – formal service report delivered post-visit

Interfaces
Remote Diagnostics Interface Included as part of proactive assessment

Compliance & Origin
Country of Origin United States
TAA Compliance Yes
RoHS Compliance
Certifications Field engineers certified in APC UPS systems support
Industry Standards Met Compliant with APC global service policies

Advanced Security Features
Personnel Security Service delivered by vetted, APC-certified technicians
On-site Access Controls Customer coordination required for site-specific security compliance
Confidentiality Compliance Yes – APC follows strict service confidentiality guidelines
Hardware Configuration Security Operational parameters reviewed; firmware upgrade if needed
Cybersecurity Recommendations Included where applicable as advisory during inspection