Product Type | Extended Warranty Service |
Supported Devices | NetBotz 500 Series |
Coverage Duration | 3 Years |
Number of Covered Devices | Up to 20 Appliances |
Form Factor | Virtual / Contractual Service |
Intended Application | Enterprise IT and Government Environments |
APC NetBotz 3-Year Extended Warranty, 500 Series, 20-Appliance Pack


Key Benefits

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- Long-term service coverage minimizes downtime and protects NetBotz appliance investments.
- TAA compliance ensures suitability for government and public-sector IT contracts.
- Supports multiple devices under one contract, streamlining management and reducing administrative cost.
Product Overview
The APC NetBotz Three-Year Extended Warranty (NBSP3243) extends coverage for up to 20 NetBotz 500 series devices, ensuring continuous protection and response over a 3-year period. TAA-compliant and supported in the United States, it's ideal for enterprise IT environments and government-based deployments seeking reliable long-term support and improved ROI. This comprehensive service plan reduces risk and increases uptime for mission-critical infrastructure.
Specifications
Product Overview
Physical & Environmental
Service Delivery Format | Digital / Non-Physical |
Installation Requirements | None (applied to existing infrastructure) |
Cloud Management & Licensing
License Type | Extended Support License |
License Term | 36 Months |
Delivery Method | Electronic |
Service Registration Requirement | Yes, via APC Support Portal |
Contract Renewable | Yes |
Included Support Services | Advanced hardware replacement, software updates |
Initial Response Time SLA | 4 Hours for Severity 1 Issues |
Management Portal | APC Service Portal |
Coverage Region | United States |
Contract Transferable | No |
Interfaces
Service Activation | Remote Activation via APC Support Portal |
Support Contact Method | Phone, Email, Online Portal |
Support Access | 24x7 Technical Support |
Compliance & Origin
Country of Origin | United States |
TAA Compliant | Yes |
RoHS Compliant | Yes |
REACH Compliant | Yes |
WEEE Compliance | Not Applicable (Service Only) |
Regulatory Approach | Complies with U.S. Federal Procurement Guidelines |
Advanced Security Features
Security Compatibility | Supports secure monitoring of protected NetBotz appliances |
Security Patching | Includes updates and vulnerability fixes for covered devices |
Firmware Update Support | Yes, for covered appliances |
Asset Recovery Assistance | Not Included |
Data Retention Policy | As per APC Privacy and Support Terms |