| Product Type | Extended Warranty Service | 
| Supported Devices | NetBotz 500 Series | 
| Coverage Duration | 3 Years | 
| Number of Covered Devices | Up to 20 Appliances | 
| Form Factor | Virtual / Contractual Service | 
| Intended Application | Enterprise IT and Government Environments | 
APC NetBotz 3-Year Extended Warranty, 500 Series, 20-Appliance Pack
 

Key Benefits
 
            
            
              
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- Long-term service coverage minimizes downtime and protects NetBotz appliance investments.
- TAA compliance ensures suitability for government and public-sector IT contracts.
- Supports multiple devices under one contract, streamlining management and reducing administrative cost.
Product Overview
The APC NetBotz Three-Year Extended Warranty (NBSP3243) extends coverage for up to 20 NetBotz 500 series devices, ensuring continuous protection and response over a 3-year period. TAA-compliant and supported in the United States, it's ideal for enterprise IT environments and government-based deployments seeking reliable long-term support and improved ROI. This comprehensive service plan reduces risk and increases uptime for mission-critical infrastructure.
Specifications
                      Product Overview
                      
                    
                    
                      Physical & Environmental
                      
                    
                    | Service Delivery Format | Digital / Non-Physical | 
| Installation Requirements | None (applied to existing infrastructure) | 
                      Cloud Management & Licensing
                      
                    
                    | License Type | Extended Support License | 
| License Term | 36 Months | 
| Delivery Method | Electronic | 
| Service Registration Requirement | Yes, via APC Support Portal | 
| Contract Renewable | Yes | 
| Included Support Services | Advanced hardware replacement, software updates | 
| Initial Response Time SLA | 4 Hours for Severity 1 Issues | 
| Management Portal | APC Service Portal | 
| Coverage Region | United States | 
| Contract Transferable | No | 
                      Interfaces
                      
                    
                    | Service Activation | Remote Activation via APC Support Portal | 
| Support Contact Method | Phone, Email, Online Portal | 
| Support Access | 24x7 Technical Support | 
                      Compliance & Origin
                      
                    
                    | Country of Origin | United States | 
| TAA Compliant | Yes | 
| RoHS Compliant | Yes | 
| REACH Compliant | Yes | 
| WEEE Compliance | Not Applicable (Service Only) | 
| Regulatory Approach | Complies with U.S. Federal Procurement Guidelines | 
                      Advanced Security Features
                      
                    
                    | Security Compatibility | Supports secure monitoring of protected NetBotz appliances | 
| Security Patching | Includes updates and vulnerability fixes for covered devices | 
| Firmware Update Support | Yes, for covered appliances | 
| Asset Recovery Assistance | Not Included | 
| Data Retention Policy | As per APC Privacy and Support Terms | 
 
               
    