Type | Start-Up Service |
Form Factor | On-site service |
Service Target | APC Galaxy 3500/SUVT 20 kVA UPS |
Applicable Models | Galaxy 3500 20kVA, SUVT 20kVA |
Function | Professional installation and commissioning |
Service Mode | Once, at installation |
Scheduling | Standard business hours |
Power Requirements | UPS dependent – service does not alter power requirements |
APC START-UP SERVICE for Galaxy 3500/SUVT 20 kVA UPS

Key Benefits

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- Ensures correct installation by APC-certified professionals for optimal UPS deployment
- TAA-compliance makes it suitable for U.S. government and federal contracts
- Minimizes risk of installation errors that may impact system performance
Product Overview
The APC START-UP SERVICE (WSTRTUP-G3-22) offers professional installation for one Galaxy 3500 or SUVT 20 kVA UPS. This ensures manufacturer-compliant setup and reduces commissioning errors. Made in the U.S. and TAA-compliant, it suits regulated sectors. Ideal for data centers and enterprise deployment, it accelerates setup and supports long-term performance.
Specifications
Product Overview
Physical & Environmental
Service Environment | On-site with customer UPS installation |
Installation Location | Indoor data center or IT facility |
Physical Visit Required | Yes |
Cloud Management & Licensing
Remote Cloud Management | No (local professional service) |
License Required | No |
Included Cloud Features | |
Support for Management Software Integration | Yes, via APC UPS management software after start-up |
Service Features
Service Included | Installation |
Technician Certification | APC-certified field service engineers |
Scope | Single UPS unit |
Lead Time Before Scheduling | Typically 7–14 days |
Travel Charges Included | Yes |
Reports Delivered | Startup checklist and commissioning report |
Warranty Impact | Ensures product warranty is upheld |
Customer Training Provided | Brief operator orientation provided post-install |
Post-Installation Support | Basic Q&A during site visit |
Interfaces
Communication Interfaces Involved | Local network or serial connection to UPS |
Configuration Interface Enabled | Yes (via UPS management panel and/or network management card) |
Compliance & Origin
Country of Origin | United States |
TAA Compliance | Yes |
Energy Star Compliant | |
Certifications | TAA Compliant; Manufacturer-certified service |
Advanced Security Features
User Access Configuration | Set up by technician per customer policies |
Cybersecurity Hardening | Recommended during service if applicable |
Monitoring Configuration | Yes, includes configuration of network monitoring |