| Product Type | Software Support and Maintenance Plan |
| Service Plan Level | EXPRESS PLUS SRS with TECH-SLNAQS |
| Target Platform | Avaya CS1000 Systems |
| User Tier | Tier 4 (2000–4999 users) |
| Avaya Product Family | UCC/Mobility/Telecom |
| Form Factor | Subscription-based Service |
| Service Duration | Annual (Standard Term) |
| Support Type | Remote Software Support |
| Part Number | GU6300AQS |
| Product Category | Warranty/Maintenance Plan |
Avaya Blue EXPRESS PLUS SRS w TECH-SLNAQS for CS1000 (Tier 4)
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Regular price
$32.58
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$32.58
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MSRP: $37.20
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- Tier 4 software support plan for 2000–4999 users
- Designed specifically for CS1000 telecom systems
- Includes Service Line Number AQS (TECH-SLNAQS)
- TAA compliant for government procurement
- Country of origin: United States
Shipping & Returns
Shipping & Returns
All our products can be shipped anywhere in the Continental United States.
Key Benefits
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- Tailored for enterprise users managing large-scale CS1000 deployments, ensuring a high level of service support.
- TAA compliance and U.S. origin make it ideal for public sector and regulatory-sensitive environments.
- Part of Avaya's EXPRESS PLUS program, ensuring faster resolution and consistent uptime for mission-critical communications.
Product Overview
The Avaya Blue EXPRESS PLUS SRS w TECH-SLNAQS is a specialized software support plan for CS1000 systems, designed for Tier 4 users (2000–4999 users). Offering enhanced technical assistance under the GU6300AQS part number, it emphasizes enterprise-level telecommunications reliability. With TAA compliance and a U.S. origin, it’s ideal for environments requiring validated sourcing and robust maintenance. This plan integrates into Avaya’s service infrastructure, maximizing support efficiency and uptime.
Specifications
Product Overview
Cloud Management & Licensing
| Management Platform | Avaya Support Infrastructure |
| Cloud Service Integration | Yes (via Avaya Support Portal) |
| Licensing Model | Subscription License |
| License Scope | System-level (per CS1000 instance or user tier) |
| Included Support Features | Technical escalation, SRS (Secure Remote Services), SLNAQS (Software License, Notification and Automated Q Support) |
| Update Access | Software patches and firmware updates |
| Monitoring Features | Proactive fault and performance monitoring (via SRS) |
| Backup and Restore | Optional via managed support tools |
Physical & Environmental
| Applicable Environment | Enterprise Telecom Infrastructure |
| Physical Hardware Requirement | Avaya CS1000 Hardware Platform |
| System Type | IP-PBX / VoIP Core System (CS1000) |
Wireless Features
| Wireless Applicability | No (Software Support Plan) |
Interfaces
| Platform Interface | Avaya CS1000 System Integration |
| Service Delivery Interface | Remote Technical Access (SRS with TECH-SLNAQS) |
Advanced Security Features
| Remote Diagnostic Access | Encrypted communication with support infrastructure |
| Patch Management | Included with subscription |
| Authentication Mechanism | Multi-level access controls within support portal |
Compliance & Origin
| Country of Origin | UNITED STATES |
| TAA Compliance | Yes |
| RoHS Compliance | Yes |
| Complies With Avaya Policy | Enterprise Support Policy Standards |
| Commercial Compliance | GSA Eligible (via TAA Compliance) |
