| Service Name | Avaya Blue Express Tech Support Tier 5 SLNAQT |
| Service Type | Technical Support |
| Service Tier | Tier 5 |
| Supported User Range | 5,000–9,999 CS1000 users |
| Service Duration | Annual (Exact duration not specified) |
| Form Factor | Service Plan (No physical hardware included) |
| Hardware Replacement | Not included (w/o parts) |
Avaya Blue Express Tech Support Tier 5 SLNAQT (GE6300AQT)

Key Benefits
Eye-Insights™ by Eye-In Technologies
AI-Powered Summaries from Online Customer Reviews
AI-Powered Summaries from Online Customer Reviews
Eye-Insights™ are generated by proprietary AI that analyzes real online customer reviews to highlight top pros and key product features. While we aim for accuracy, insights are provided “as-is” and individual results may vary.
- Ideal for large organizations seeking scalable technical support for CS1000 users between 5,000–9,999.
- TAA compliance and US origin make it suitable for government and federally regulated deployments.
- Supports enterprise UC strategies without hardware dependency, reducing support complexity.
Product Overview
The Avaya Blue Express Base Technology Support SLNAQT (GE6300AQT) is a Tier 5 service covering 5,000–9,999 CS1000 users. Designed without physical parts replacement, it focuses on core technical support ideal for enterprises managing hardware in-house. Manufactured in the United States and fully TAA-compliant, it supports government-contracted or regulated environments. This service aligns with UCC strategy, maintaining uptime and compliance in enterprise-scale deployments.
Specifications
Product Overview
Compliance & Origin
| Country of Origin | United States |
| TAA Compliant | Yes |
| FCC Compliance | |
| RoHS Compliance | |
| Compliance Environment | Government-ready & regulated environments |
Advanced Security Features
| Security Advisory Access | Yes, included in support |
| System Vulnerability Assistance | Yes |
| Compliance Assistance | Yes, for government/UCC deployments |
Wireless Features
| Wi-Fi Support |
Cloud Management & Licensing
| Remote Support Capability | Yes |
| Cloud-based Management Included | No |
| License Requirement | SLNAQT license required |
| Platform Integration | Avaya CS1000 |
| Software Updates Included | Yes, included as part of active support |
| UCC Strategy Support | Yes |
Interfaces
| Primary Support Platforms | Avaya CS1000, UCC/Mobility/Telecom systems |
Physical & Environmental
| Shipping Dimensions | |
| Weight | |
| Operating Conditions |
Service Support Details
| Manufacturer Part Number | GE6300AQT |
| Support Category | Warranty/Maintenance - Technical Support |
| Platform Coverage | Avaya Unified Communications and Collaboration systems |
| Support Availability | 24x7 access to Avaya technical resources |
| Hardware Coverage | Excluded (No replacement parts) |
| Incident Management | Yes, included |
| Knowledge Base Access | Included |
| Support Delivery Method | Phone, Web Portal |
| Response SLA | Tier 5 Response (Highest Priority) |
| Renewable Service | Yes |
| Support Language | English (may vary by region) |
| Service Activation Process | Via SLNAQT license registration |
| OEM Support Provider | Avaya Blue |