| Product Type | Express Technology Support Plan |
| Service Level | Base-level SLCDR (Service Level Code Driven Response) |
| Supported Systems | Avaya AACC CCT IVR DEV |
| Form Factor | Virtual/Non-Hardware (Service Offering) |
| Power Requirements | |
| Weight |
Avaya CCTIVR DATDEV1 ExpBase-SLCDR Express Tech Support

Key Benefits
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- Ideal for maintaining high uptime in mission-critical telecom infrastructure
- TAA compliance supports federal government procurement
- Base-level SLCDR support ensures faster service response and minimized downtime
Product Overview
The Avaya CCTIVR DATDEV1 ExpBase-SLCDR offers comprehensive Express Technology Support for AACC CCT IVR DEV systems, with BASE-level SLCDR coverage engineered for critical telecom environments. TAA compliance ensures suitability for federal contracts, and U.S.-based origin aligns with North American procurement requirements. This support solution is part of the UCC/Professional Services category, helping enterprises maintain system reliability and manage telecommunications performance effectively. Further technical specifications are not available.
Specifications
Product Overview
Wireless Features
| Wi-Fi Standards | |
| Antenna Configuration | |
| Wireless Frequencies |
Compliance & Origin
| Country of Origin | United States |
| TAA Compliant | Yes |
| RoHS Compliance | |
| Certifications |
Advanced Security Features
| Firewall Type | |
| Intrusion Detection/Prevention | |
| Content Filtering | |
| Malware Protection |
Interfaces
| Interface Type | |
| Port Count | |
| Data Transfer Rate |
Physical & Environmental
| Dimensions | |
| Operating Temperature | |
| Storage Temperature | |
| Relative Humidity Range |
Cloud Management & Licensing
| Cloud Management Platform | |
| License Type | Subscription-based Support License |
| License Term | Annual (specific term not provided) |
| Included Features | Remote diagnostic support, patch and update guidance, Avaya Tier 2 and 3 engineering access |
| Support Access Methods | Phone and online |
| Service Availability | Business hours with escalation paths (specific hours not disclosed) |
| Response Time | Service-level policy driven (SLCDR) |