| Product Type | Technical Support Service |
| Support Plan Level | Base Level (No Parts Replacement) |
| Service Name | Avaya Express Base Support Service SLNEJ2 |
| Manufacturer | Avaya Blue |
| Part Number | GE6300EJ2 |
| Service Coverage | Technical support only |
| Target System | Meridian 1-Large Avaya Express Technology |
| Form Factor | Service-Based (No Physical Form) |
Avaya Express Base Support Service SLNEJ2
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Regular price
$21,618.27
Regular price
Sale price
$21,618.27
Unit price
per
MSRP: $24,686.40
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- Base-level technical support for Avaya Express systems
- Excludes replacement parts for cost-efficient management
- Designed for Meridian 1-Large telecom environments
- TAA compliant for government and enterprise use
- Manufactured in the United States
- Part of Avaya's Professional Services offering
Shipping & Returns
Shipping & Returns
All our products can be shipped anywhere in the Continental United States.
Key Benefits
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- Supports effective SLA compliance in telecom environments without bundling spare parts, ideal for internally managed hardware.
- TAA compliance ensures suitability for federal agencies and organizations with regulatory procurement requirements.
- Manufactured in the U.S., providing geographical sourcing transparency and reducing compliance risks.
Product Overview
The Avaya Express Base Support Service SLNEJ2, with part number GE6300EJ2, is a technical support plan crafted for the Meridian 1-Large Avaya Express Technology system. This base-level service provides essential support coverage without including parts replacement, making it ideal for operations with in-house hardware resources. Manufactured in the United States and fully TAA compliant, it addresses compliance and sourcing needs in regulated sectors. As part of UCC/Professional Services, it integrates easily into enterprise telecom support ecosystems, delivering dependable service continuity where it matters most.
Specifications
Product Overview
Wireless Features
Compliance & Origin
| Country of Origin | United States |
| TAA Compliant | Yes |
| Compliance Category | Federal / Regulated Sector Ready |
Advanced Security Features
| Support for Secure Case Handling | Yes |
| Access Controls for Portal | Role-based Access via Avaya Portal |
| Confidential Data Handling | Compliant with Avaya Privacy Policies |
| Secure Remote Access Options | VPN/SSL-secured support sessions |
| Audit Logs | Maintained in support interactions (per case) |
Interfaces
| Remote Support Access | Yes (via Avaya support channels) |
| Phone Support | Included |
| Email Support | Included |
| Web Portal Access | Included (Avaya support site) |
Physical & Environmental
Cloud Management & Licensing
| License Requirement | No additional licensing required for base support |
| Management Method | Managed through Avaya Support Portal |
| Cloud-accessible Tools | Yes (via Avaya web portal) |
| Plan Duration | Annual (1 year) |
| Plan Renewability | Renewable |
| SLAs Included | Defined in service agreement |
| Support Coverage Window | Business Hours (8x5) |
| Service Delivery Method | Remote Technical Assistance |
| Notifications and Alerts | Case updates provided via email/portal |
| Automated Case Management | Yes (via support portal) |
| Ticket Submission Methods | Web, Phone, Email |
| Support Languages | English (Others by region) |
