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Avaya Express Plus OnSite NBD-SLEH1 Support Plan, GJ6300EH1

VENDOR: AVAYA Mfg Part#: GJ6300EH1
  • Avaya
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$3,294.59
$3,294.59
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MSRP: $3,762.24
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  • Next Business Day (NBD) on-site support service
  • Designed for Avaya Aura Applications using S8800 Session Manager Server
  • Compliant with TAA regulations
  • Manufactured in the United States
  • Part of Avaya’s Express Technology Support suite
  • Tailored for UCC/Mobility/Telecom systems

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Key Benefits

Eye-Insights
  • Ensures rapid on-site service response to minimize downtime and support business continuity.
  • TAA compliance and U.S. manufacturing make it suitable for government and regulated sectors.
  • Optimized specifically for Avaya Aura and S8800 systems, ensuring full compatibility and support efficiency.

Product Overview

The Avaya Express Plus OnSite NBD-SLEH1 support package, part number GJ6300EH1, is designed to enhance the reliability and maintainability of Avaya Aura Applications and telecommunication infrastructure, specifically targeting deployments involving the S8800 Session Manager Server. This premium support plan includes on-site service delivery with Next Business Day (NBD) response, ensuring minimal downtime and increased system availability.

Manufactured in the United States and TAA-compliant, this plan guarantees both performance and regulatory suitability. It is part of the Avaya Express Technology Support offering, providing access to diagnostic tools and expert assistance to support unified communication platforms. Positioned within the UCC/Mobility/Telecom category, the plan is a strategic asset for businesses aiming for long-term infrastructure support and operational reliability.

Specifications

Product Overview
Product Type Support and Maintenance Plan
Support Plan Name Express Plus OnSite NBD-SLEH1
Manufacturer Avaya Blue
Part Number GJ6300EH1
Support Target Avaya Aura Applications and S8800 Session Manager Server
Service Response Time Next Business Day (NBD)
Form Factor On-Site Support
Service Delivery Method On-Site
Service Components Included Diagnosis, Repair, Parts Replacement
Contract Type Subscription-Based Support Plan
Coverage Period Annually Renewable

Wireless Features
Wireless Support Included

Compliance & Origin
Country of Origin United States
TAA Compliance Yes
Compliance Standards US Federal Procurement Standards
RoHS Compliance
Certifications Avaya Certified Support Partner

Advanced Security Features
Security Advisory Service Included with Plan
Incident Response Support Yes, via On-Site and Remote Engineers
Patch and Update Guidance Yes, Included
Cybersecurity Risk Alerts Provided to Subscribers
System Vulnerability Analysis Available Upon Request
ITAR Compliance Assistance Available for Eligible Deployments

Interfaces
Remote Diagnostics Tools Access Included via Avaya Diagnostic Applications
Customer Access to Knowledgebase Yes
Support Access Method Web, Phone, On-Site

Physical & Environmental
Physical Presence Required Yes, for On-Site Support
Environment Supported Enterprise Telecommunication Infrastructure

Cloud Management & Licensing
Cloud Support Options Supplemental Support via Avaya Cloud Services
License Type Subscription License
Included Licenses Access to Avaya Diagnostics and Remote Assistance Tools
Customer Portal Access Yes, via Avaya Support Portal
Management Platform Avaya Support Services Dashboard