Product Type | Service |
Service Name | Express Technology Support Plus |
Service Main Type | Maintenance |
Service Sub Type | Electronic and Physical |
Service Description | 24x7 Same Business Day |
Service Location | On-site |
Service Characteristic | Parts & Labor |
Manufacturer Part Number | GK6300ENW |
Brand Name | Avaya |
Manufacturer | Avaya, Inc |
Product Supported | Avaya Aura Applications |
Form Factor | |
Power Requirements | |
Weight |
Avaya Express Plus OnSite Support SBD-SLENW

Key Benefits

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- Ensure business continuity with rapid onsite technician deployment for Avaya Aura systems.
- Reduce downtime and resource strain through comprehensive parts and labor coverage.
- Maintain compliance and reliability with a TAA-certified service delivered from the US.
Product Overview
Avaya's Express Technology Support Plus SBD-SLENW is a premium onsite maintenance service designed specifically for Avaya Aura Applications, including ASBCE R6.2 EMS. Tailored for environments demanding high service availability, this offering delivers 24x7 same-business-day onsite support to ensure uninterrupted operation of critical communication infrastructure. The inclusion of both electronic and physical components allows for fully integrated technical assistance across hardware and software layers.
This service provides access to web support resources and dispatches skilled technicians to your location when necessary, covering all necessary parts and labor. Delivered in compliance with TAA regulations and originating from the United States, the Express Plus package is ideal for federal and enterprise customers seeking dependable, responsive technical support. By reducing downtime and providing quick issue resolution, this service helps organizations preserve operational continuity and minimize business disruptions.
Designed and serviced by Avaya Blue under part number GK6300ENW, this solution is targeted at customers operating Avaya Aura Applications who require a high level of technical assurance. With its combination of robust support features and onsite responsiveness, it delivers strong ROI through reduced technical risk and maximized uptime.
Specifications
Product Overview
Wireless Features
Wi-Fi Standards | |
Number of Antennas | |
Frequency Bands |
Compliance & Origin
Country of Origin | UNITED STATES |
TAA Compliance | Yes |
Certifications | |
Safety Standards |
Advanced Security Features
Firewall Type | |
Intrusion Detection/Prevention (IDS/IPS) | |
Content Filtering | |
Malware Protection |
Interfaces
Interfaces Included | |
Port Count | |
Data Transfer Rate |
Physical & Environmental
Dimensions | |
Operating Temperature | |
Storage Temperature | |
Operating Humidity |
Cloud Management & Licensing
Management Interface | Web Support Portal |
Licensing Included | |
Cloud Features | |
Support Portal URL | http://www.avaya.com |