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Avaya SECC CTI Enabled 1 Agent Express Technology Support BASE

VENDOR: AVAYA Mfg Part#: GE6300EJE
  • Avaya
1 1
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$145.61
$145.61
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MSRP: $166.32
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  • 24x7 web-based electronic technical support
  • Supports 1 additional CTI agent in Avaya SECC
  • Service classified under Express Technology Support Base
  • TAA-compliant and manufactured in the United States
  • Compatible with Avaya SECC CTI systems

Shipping & Returns

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Key Benefits

Eye-Insights
  • Offers 24x7 technical support through a web-based platform, ensuring minimal downtime for mission-critical systems.
  • TAA compliance and US origin make it suitable for government or regulated sector procurement.
  • Supports CTI agent scaling with seamless integration into Avaya SECC environments, extending existing infrastructure.

Product Overview

The Avaya SECC CTI Enabled 1 Agent Increment with Express Technology Support BASE (GE6300EJE) delivers 24x7 electronic technical assistance for Avaya SECC CTI environments. Operating under Avaya’s Express Technology Support Base level, it provides real-time issue resolution through a web platform, ensuring continuous system uptime. This service is TAA-compliant and developed in the United States, providing assurance for customers with federal compliance needs. Designed to support an additional agent, it is a scalable solution for businesses expanding their telephony infrastructure through Avaya’s CTI system.

Specifications

Product Overview
Type Technical Support Service
Form Factor
Weight
Power Requirements
Product Type Service
Service Name Express Technology Support Base
Service Description 24x7
Service Main Type Technical
Service Sub Type Electronic
Product Supported Avaya SECC CTI

Wireless Features
Wi-Fi Standards
Number of Antennas
Frequencies Supported

Compliance & Origin
Country of Origin United States
TAA Compliant Yes
Compliance Standards
Certifications

Advanced Security Features
Firewall Type
Intrusion Detection/Prevention (IDS/IPS)
Malware Protection
Content Filtering

Interfaces
Interface Types
Number of Ports
Data Transfer Rates

Physical & Environmental
Dimensions
Operating Temperature
Storage Temperature
Operating Humidity Range
Storage Humidity Range

Cloud Management & Licensing
Management Interface Web Support Portal
Licensing Model Per Agent Increment
Cloud Features Included Real-time issue resolution
Subscription Type Base Service Tier
Support Availability 24x7 Electronic Technical Support