Cisco 3YR SNTC 8X5XNBD Catalyst 9300L Support

VENDOR: CISCO Mfg Part#: CON-3SNT-C9300LA2
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  • 3-Year Smart Net Total Care coverage for Catalyst 9300L 24P Data switch
  • Service hours: 8x5 support with Next Business Day hardware replacement
  • Manufactured in the United States; meets TAA compliance requirements
  • Part number: CON-3SNT-C9300LA2 aligns support with specific hardware model

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Key Benefits

Eye-Insights
  • Ensures minimal downtime with 8x5 support hours and next-business-day hardware replacement
  • TAA-compliant and U.S.-origin – appropriate for government and regulated industry procurements
  • Smart Net Total Care plan includes access to Cisco TAC and proactive lifecycle management

Product Overview

The Cisco 3-Year SNTC 8x5xNBD support plan is designed for sustained protection of Cisco network devices, specifically targeting the Catalyst 9300L 24-Port Data model with Network Advantage licensing. Provided through part number CON-3SNT-C9300LA2, this maintenance agreement ensures that IT infrastructure operates within optimum uptime thresholds by facilitating expedited troubleshooting and part replacement. Ideal for business-critical environments, this Cisco support package includes entitlement to software updates, access to the TAC (Technical Assistance Center), and ongoing asset lifecycle tracking. Compliance with TAA standards and U.S.-based production align it with federal procurement requirements. While no additional service policies are documented, Cisco's Smart Net Total Care ensures efficient support delivery and risk mitigation.

Specifications

Product Overview

Product Type Smart Net Total Care (SNTC) Support Service
Coverage Duration 3 Years
Service Level 8x5xNext Business Day (NBD)
Supported Device Cisco Catalyst 9300L 24-Port Data model
License Level Supported Network Advantage
Service Sub-Type Electronic and Physical
Response Time Next Business Day
Service Details Hardware replacement, TAC access, software updates, and lifecycle management
Service Method Onsite
Delivery Mode Physical replacement and digital support
Brand Compatibility Cisco
Product Compatibility Compatible with Cisco Catalyst 9300L Series switches

Cloud Management & Licensing

Cloud Portal Access Yes, via Cisco SNTC Portal
License Type Supported Network Advantage License
Included Licensing Features Asset tracking, contract management, installed base visibility
Smart Licensing Support Yes
Management Interface Cisco Smart Services

Advanced Security Features

Security Update Access Included
Proactive Security Alerts Yes, via Cisco support tools
Malware Protection Updates Included if covered in the supported device's software entitlement
Vulnerability Advisory Subscription Included
Incident Reporting Supported via Cisco TAC
Firmware and Patch Management Included

Interfaces

Support Access Type Cisco TAC (Technical Assistance Center)
Software Download Access Included
Lifecycle Management Portal Cisco Smart Net Total Care Portal

Compliance & Origin

Country of Origin United States
TAA Compliant Yes
Compliance Standard Trade Agreements Act (TAA)
Intended Market Government and enterprise
Regulatory Certification Cisco Certified Support Service