Product Type | Smart Net Total Care (SNTC) Support Service |
Service Duration | 3 Years |
Service Availability | 8x5 |
Hardware Replacement | Next Business Day (NBD) |
Supported Product | Cisco ISR 1100 G.FAST with GE SFP Ethernet |
Form Factor | |
Weight | |
Power Requirements |
Cisco 3YR SNTC 8x5xNBD ISR 1100 G.FAST w/GE SFP Ethernet Support

Key Benefits

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- Reduces network downtime with fast NBD hardware replacement, keeping operations uninterrupted.
- Provides peace of mind with direct access to Cisco's expert technical assistance.
- TAA-compliant and U.S.-made, making it suitable for federal and compliance-sensitive applications.
Product Overview
The Cisco 3-Year Smart Net Total Care (SNTC) 8x5xNBD plan (part number CON-3SNT-C11128PK) provides comprehensive support for the ISR 1100 G.FAST router with GE SFP Ethernet. With 8x5 access to Cisco TAC and next business day hardware replacement, it minimizes network downtime and accelerates issue resolution. This support offering is also TAA compliant and manufactured in the United States, making it ideal for customers with compliance or origin requirements. Specifically designed for the ISR 1100 G.FAST model, it ensures full compatibility and consistent service levels throughout deployment.
Specifications
Product Overview
Wireless Features
Wireless Support | No (wired router model) |
Compliance & Origin
Country of Origin | United States |
TAA Compliant | Yes |
Certifications | FCC, UL, CE, ICES, VCCI, RCM, CCC |
RoHS Compliance | Yes |
REACH Compliance | Yes |
Advanced Security Features
Firewall Support | Yes (stateful inspection, zone-based firewall) |
VPN Support | Yes (IPSec, SSL VPN, DMVPN, FlexVPN) |
Malware Protection | Supported via Cisco Umbrella and advanced security licensing |
Content Filtering | Yes (with additional Cisco security software) |
Intrusion Detection/Prevention | Yes (Cisco IOS Security, licensed) |
Threat Intelligence Integration | Yes (Cisco Talos support) |
Interfaces
Supported Interface Types | GE SFP Ethernet |
Number of Supported SFP Ports | 1 |
Router Supported Ethernet Ports | 4 x 1Gbps LAN, 1 x 1Gbps WAN |
Data Transfer Rate | 1 Gbps |
Physical & Environmental
Operating Temperature | 32 to 104°F (0 to 40°C) |
Non-Operating Temperature | -40 to 158°F (-40 to 70°C) |
Operating Humidity | 10% to 85% non-condensing |
Non-Operating Humidity | 5% to 95% non-condensing |
Dimensions (H x W x D) | 1.73 x 12.2 x 9.84 in. (44 x 310 x 250 mm) |
Cloud Management & Licensing
Management Interface | Cisco vManage / CLI / API / Web UI |
License Type | Subscription-based (Smart Licensing) |
Software Licensing Included | Yes (Smart Net Total Care enabled) |
Remote Monitoring Support | Yes |
Device Registration Required | Yes (Cisco Smart Account) |