Service Type | Smart Net Total Care (SNTC) - 24x7x4 |
Supported Device | Cisco Catalyst 9300 24-Port Data Only |
Contract Term | 5 Years |
Service Availability | 24x7 |
Response Time | 4 hours |
Delivery Method | On-site Hardware Replacement |
Access to TAC (Technical Assistance Center) | Yes |
Software Updates | Yes |
Advance Hardware Replacement | Yes |
Proactive Support Capabilities | Yes |
Use Case | High availability enterprise networking |
Target Customer | Enterprise / Government |
Cisco 5Y SNTC 24x7x4 Catalyst 9300 24-Port Data Only Support



Key Benefits

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- Provides enterprise-grade support with 24/7 TAC access and rapid 4-hour hardware replacement.
- TAA compliance and US origin make it ideal for federal and regulated industries.
- Ensures network continuity and uptime for critical deployments of Catalyst 9300 switches over five years.
Product Overview
The Cisco 5-Year SNTC 24x7x4 service contract supports the Catalyst 9300 24-port data-only switch with round-the-clock TAC access and 4-hour hardware replacement. It is TAA-compliant and sourced from the United States, making it suitable for government and regulated industries. This contract enhances operational continuity, supports proactive failure prevention, and is ideal for enterprises that demand high network availability.
Specifications
Product Overview
Cloud Management & Licensing
Smart Net Total Care Portal Access | Yes |
License Type | Support Service License |
Subscription Term | 5 Years |
Cloud-based Inventory Management | Yes |
Entitlement Management | Yes |
Contract Management Tools | Yes |
Interfaces
Supported Switch Ports | 24-Port Data Only |
Service Compatibility | Cisco Catalyst 9300 Series |
Compatibility Model | C9300-24T-A and similar |
Network Interface Types Supported | Gigabit Ethernet |
Compliance & Origin
Country of Origin | United States |
TAA Compliant | Yes |
Regulatory Approvals | Yes |
Certified for Government Use | Yes |
Advanced Security Features
Security Advisory Alerts | Yes |
Access to Security Intelligence | Yes |
Vulnerability Detection Tools | Yes |
IOS Software Maintenance Updates | Yes |
Hardware Failure Analysis Service | Yes |
Incident Tracking and Resolution Reports | Yes |
Security Configuration Best Practices | Yes |