CISCO CMB NCD 8X7XNCD Embedded Services Processor Support

VENDOR: CISCO Mfg Part#: CON-NCFNC-ASR100EX
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  • TAA compliant service contract for Cisco equipment
  • Manufactured in the United States (COO: UNITED STATES)
  • Belongs to Cisco Networking product family
  • Supports ASR1000 Embedded Services Processor
  • Falls under network maintenance/service category

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Key Benefits

Eye-Insights
  • Ensures compliance with TAA regulations, making it suitable for federal and government applications.
  • Supports the Cisco ASR1000 platform, enhancing operational performance in enterprise IT infrastructures.
  • Sourced from the United States, reinforcing trust in quality and regulatory adherence.

Product Overview

The CISCO CMB NCD 8X7XNCD service contract provides proactive network maintenance for the ASR1000 Embedded Services Processor. This offering supports Cisco's high-performance, scalable infrastructure and is categorized under embedded services. TAA compliance and manufacture in the United States strengthen its eligibility for government use. Although detailed support specifications are unavailable, the service reinforces operational continuity and regulatory alignment for enterprise networking environments.

Specifications

Product Overview

Manufacturer Cisco
Product Name CISCO CMB NCD 8X7XNCD Embedded Services Processor Support
Manufacturer Part Number CON-NCFNC-ASR100EX
Support Type Embedded Services Processor Support
Service Type Smart Net Total Care (SNTC) - CMB NCD 8X7XNCD
Service Description Network maintenance and support for Cisco ASR1000 Embedded Services Processor
Coverage Type 8x7xNCD (Next Calendar Day)
Form Factor Service - Electronic
Supported Product Cisco ASR1000 Embedded Services Processor
Target Use Case Enterprise network infrastructure and government-compliant deployments

Physical & Environmental

Service Delivery Method Remote and On-site (NCD)

Cloud Management & Licensing

Management Platform Cisco Smart Net Total Care Portal
License Requirement Yes – associated with hardware serial number
Included Services Proactive diagnostics, firmware updates, access to TAC (Technical Assistance Center), and hardware replacement
Asset Management Included as part of Smart Net Total Care
Software Support Included for operating system updates and bug fixes

Support Details

Service Level Next Calendar Day (8x7xNCD)
Service Availability 8 hours per day, 7 days a week
Hardware Replacement Next Calendar Day (NCD)
Technical Support Access Cisco TAC (24x7)
Online Support Resources Cisco Online Support, Knowledge Base, and Software Downloads
Service Activation Requires registration of device serial number on Cisco's support portal
Renewability Contract renewable annually or as per hardware lifecycle
Contract Duration Annual (Term-based)
Covered Components ASR 1000 Embedded Services Processor and integrated features
Failure Diagnosis Remote diagnostics available with Smart Net tools
Software Image Access Yes – eligible firmware and software images included
Update Notifications Firmware and security advisories included via Cisco portal
Inventory Management Supported through Smart Net portal device view

Interfaces

Applies to Hardware Interface Cisco ASR1000 Series Router Embedded Services Processor

Compliance & Origin

TAA Compliance Yes
Country of Origin United States

Advanced Security Features

Security Incident Notification Included – Cisco PSIRT alerts and vulnerability notifications
Malware Protection Updates Available for supported security software configured on device
Threat Intelligence Integration Available via Cisco SecureX for Smart Net-enabled hardware