Manufacturer | Cisco |
Product Name | CISCO CMB NCD 8X7XNCD Embedded Services Processor Support |
Manufacturer Part Number | CON-NCFNC-ASR100EX |
Support Type | Embedded Services Processor Support |
Service Type | Smart Net Total Care (SNTC) - CMB NCD 8X7XNCD |
Service Description | Network maintenance and support for Cisco ASR1000 Embedded Services Processor |
Coverage Type | 8x7xNCD (Next Calendar Day) |
Form Factor | Service - Electronic |
Supported Product | Cisco ASR1000 Embedded Services Processor |
Target Use Case | Enterprise network infrastructure and government-compliant deployments |
CISCO CMB NCD 8X7XNCD Embedded Services Processor Support
Key Benefits

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- Ensures compliance with TAA regulations, making it suitable for federal and government applications.
- Supports the Cisco ASR1000 platform, enhancing operational performance in enterprise IT infrastructures.
- Sourced from the United States, reinforcing trust in quality and regulatory adherence.
Product Overview
The CISCO CMB NCD 8X7XNCD service contract provides proactive network maintenance for the ASR1000 Embedded Services Processor. This offering supports Cisco's high-performance, scalable infrastructure and is categorized under embedded services. TAA compliance and manufacture in the United States strengthen its eligibility for government use. Although detailed support specifications are unavailable, the service reinforces operational continuity and regulatory alignment for enterprise networking environments.
Specifications
Product Overview
Physical & Environmental
Service Delivery Method | Remote and On-site (NCD) |
Cloud Management & Licensing
Management Platform | Cisco Smart Net Total Care Portal |
License Requirement | Yes – associated with hardware serial number |
Included Services | Proactive diagnostics, firmware updates, access to TAC (Technical Assistance Center), and hardware replacement |
Asset Management | Included as part of Smart Net Total Care |
Software Support | Included for operating system updates and bug fixes |
Support Details
Service Level | Next Calendar Day (8x7xNCD) |
Service Availability | 8 hours per day, 7 days a week |
Hardware Replacement | Next Calendar Day (NCD) |
Technical Support Access | Cisco TAC (24x7) |
Online Support Resources | Cisco Online Support, Knowledge Base, and Software Downloads |
Service Activation | Requires registration of device serial number on Cisco's support portal |
Renewability | Contract renewable annually or as per hardware lifecycle |
Contract Duration | Annual (Term-based) |
Covered Components | ASR 1000 Embedded Services Processor and integrated features |
Failure Diagnosis | Remote diagnostics available with Smart Net tools |
Software Image Access | Yes – eligible firmware and software images included |
Update Notifications | Firmware and security advisories included via Cisco portal |
Inventory Management | Supported through Smart Net portal device view |
Interfaces
Applies to Hardware Interface | Cisco ASR1000 Series Router Embedded Services Processor |
Compliance & Origin
TAA Compliance | Yes |
Country of Origin | United States |
Advanced Security Features
Security Incident Notification | Included – Cisco PSIRT alerts and vulnerability notifications |
Malware Protection Updates | Available for supported security software configured on device |
Threat Intelligence Integration | Available via Cisco SecureX for Smart Net-enabled hardware |