| Service Type | Cisco Smart Net Total Care (8x5xNBD) |
| Supported Device | Cisco Catalyst 9800-80 Wireless Controller |
| Service Availability | 8 hours/day, 5 days/week |
| Replacement Response Time | Next Business Day (NBD) |
| Service Location | On-site |
| Service Subtype | Electronic and Physical Service |
| Contract Type | Maintenance - Extended Service Agreement |
| Service Duration | 1 Year (standard, varies by contract) |
| Service Method | Advance Hardware Replacement |
| Covered Period | Business Hours (8x5) |
| Manufacturer Part Number | CON-NCFT-C98008KC |
| Product Family | Cisco Smart Net Total Care |
| Service Name | CMB SPT SVC 8X5XNBD |
| Product Category | Network Maintenance/Support |
CISCO CMB SPT SVC 8X5XNBD for CATALYST 9800-80 Controller

Key Benefits
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- Offers expedited hardware service with NBD response for minimizing downtime in enterprise environments.
- Ensures compliance with government procurement standards through TAA certification.
- Backed by CISCO's established global service infrastructure, delivering predictable and proven support.
Product Overview
The CISCO CMB SPT SVC 8X5XNBD is a dedicated service support plan tailored for the CISCO CATALYST 9800-80 Wireless Controller. With 8x5xNBD (8 hours a day, 5 days a week, Next Business Day) replacement and support, this plan minimizes downtime and maintains network performance efficiency. Manufactured in the United States and TAA-compliant, the service is ideal for government and other regulated organizations. This contract enhances ROI by reducing risk of prolonged outages and improving mission-critical uptime.
Specifications
Product Overview
Cloud Management & Licensing
| License Type | Service Subscription |
| Subscription Term | 1 Year (standard contract) |
| Management Platform | Cisco Smart Net Total Care Portal |
| Portal Access | Included |
| License Delivery Type | Electronic |
| Software Updates Included | Yes |
| RMA Handling | Next Business Day Replacement |
| Remote Diagnosis | Yes |
| 24x7 TAC Support | No (Limited to Business Hours) |
| Hardware Replacement Options | Advance Replacement |
| Service Activation Support | Yes |
| Configuration Assistance | Yes |
| Access to Cisco Knowledge Base | Yes |
| OS Software Updates | Yes |
| Smart Capabilities Support | Included |
Compliance & Origin
| Country of Origin | United States |
| TAA Compliant | Yes |
| Compliancy Standards | TAA |
| Certifications | Cisco SMARTnet Certified |