Products Licenses & Warranties CISCO CX LEVEL 2 8X5XNBD Su...

CISCO CX LEVEL 2 8X5XNBD Support for Catalyst 9120AX Series

VENDOR: CISCO Mfg Part#: CON-L2NBD-C9120BIX
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$137.22
$137.22
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MSRP: $138.00
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  • Level 2 support plan for Cisco Catalyst 9120AX Series
  • 8x5 coverage with next-business-day (NBD) hardware replacement
  • Manufactured in the United States
  • TAA compliant for use in government-regulated environments

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Key Benefits

Eye-Insights
  • Provides dependable next-business-day hardware replacement to minimize downtime risks.
  • TAA compliance makes it suitable for government and federally-regulated industry use.
  • Manufactured in the U.S., aligning with domestic sourcing requirements for sensitive deployments.

Product Overview

The Cisco CX LEVEL 2 8X5XNBD service contract (CON-L2NBD-C9120BIX) supports Catalyst 9120AX Series access points with next-business-day hardware replacement and Level 2 technical assistance. Operating on an 8x5 availability model, it ensures responsive maintenance within business hours. It is TAA compliant and manufactured in the United States, making it viable for federal and enterprise-grade deployments. This contract is designed to enhance network reliability in demanding environments, although detailed performance data is unavailable.

Specifications

Product Overview
Product Type CX Level 2 Support Contract
Supported Device Cisco Catalyst 9120AX Series Access Points
Service Level Level 2 Technical Support
Service Availability 8x5 (Business Hours)
Hardware Replacement Next Business Day (NBD)
Contract Term
Response Time Next business day
Support Coverage Technical support and hardware replacement
Intended Use Case Enterprise and federal networks
Service Method Phone and web support

Interfaces
Remote Support Access Web Portal / TAC (Technical Assistance Center)
Phone Support Available during business hours (8x5)

Advanced Security Features
Security Advisory Access Yes (via Cisco support)
Proactive Alerts Yes
Firmware Access Software downloads and updates included
Vulnerability Remediations Yes, as part of Cisco technical support

Compliance & Origin
Country of Origin United States
TAA Compliant Yes
RoHS Compliance
ENERGY STAR Certified
REACH Compliant

Cloud Management & Licensing
Cloud Managed false
Licensing Model Subscription-based service contract
Included Licensing Features 8x5 NBD hardware replacement, Level 2 tech support
Renewal Option Available
Service Activation Requires registration with Cisco Smart Net Total Care
Service Portal Cisco Smart Net Total Care (SNTC)

Physical & Environmental
Physical Delivery Required No (electronic support contract)
Service Activation Time Upon Cisco contract registration
Delivery Method Digital / Email confirmation