| Product Type | Hardware Support Service (Spare Unit) |
| Service Name | Cisco ESS+COMB 24x7x4OS Spark Room Codec Plus (Spare) |
| Manufacturer Part Number | CON-EC4T-CSCDECLU |
| Service Availability | 24x7 |
| Onsite Response Time | 4 hours |
| Service Duration | 1 year |
| Service Type | Extended Service Agreement |
| Form Factor | Spare Unit Support for Telepresence Codec |
| Target Device | Cisco Spark Room Codec Plus |
| Support Coverage | Hardware Replacement and Onsite Support |
Cisco ESS+COMB 24x7x4OS Spark Room Codec Plus (Spare)

Key Benefits
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- Ensures rapid issue resolution with 4-hour onsite service response.
- TAA compliance supports deployment in government and regulated sectors.
- Spare designation enables proactive hardware continuity planning for mission-critical operations.
Product Overview
The Cisco ESS+COMB 24x7x4OS Spark Room Codec Plus (Spare) is an enterprise-level hardware support solution tailored for Cisco Spark Room Codec Plus systems. It offers 24x7 availability and 4-hour onsite response, ensuring minimal downtime for mission-critical telepresence infrastructure. Positioned within Cisco’s professional services under warranty and maintenance, it is TAA-compliant and manufactured in the United States, making it ideal for regulated sectors. Designed as a spare unit service, it supports business continuity in fast-paced IT environments.
Specifications
Product Overview
Wireless Features
| Wireless Support |
Compliance & Origin
| TAA Compliant | Yes |
| Country of Origin | United States |
| Compliancy Standards | TAA, FCC |
Advanced Security Features
| Security Coverage | Complimentary with device hardware platform – no direct security appliance support |
| Regulatory Security Certifications | Meets enterprise-grade handling via Cisco Secure Service standards |
Interfaces
| Applies To Device Interfaces | HDMI, Ethernet, USB, Audio In/Out (Cisco Spark Room Codec Plus) |
Physical & Environmental
| Form Factor Details | Codec Unit (Spare) |
| Use Case Environment | Enterprise / Commercial |
| Product Composition | Cisco Spark Room Codec Plus (Spare) |
Cloud Management & Licensing
| Cloud Support | Cisco Webex Cloud via associated room system |
| Management Platform | Cisco Webex Control Hub (for end device, not service itself) |
| Licensing Type | Service Contract License |
| Included Licensing Features | 24x7x4 Onsite Hardware Replacement |
| Support Method | Onsite Technician Dispatch |
| Spare Unit Coverage | Yes – Covers Spark Room Codec Plus for Rapid Recovery |