| Product Type | Maintenance Support Service |
| Service Duration | 1 Year |
| Coverage | Up to 100 Devices |
| Program Inclusion | SolutionsPlus |
CISCO Eye.lo 1-Year Maintenance Support for 100 Devices

Key Benefits
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- Ideal for large-scale deployments needing centralized support for up to 100 network devices
- TAA compliance and U.S. origin make it suitable for government and sensitive enterprise environments
- Part of Cisco’s SolutionsPlus initiative ensures compatibility and quality service integration
Product Overview
The CISCO Eye.lo 1-Year Maintenance Support for 100 Devices offers a structured support solution through the SolutionsPlus program. Designed for enterprises, it provides network service and support coverage for up to 100 devices. With TAA compliance and a U.S. country of origin, it's suitable for regulated environments. This package enhances uptime, ensures compliance, and supports a proactive maintenance approach for complex IT infrastructures.
Specifications
Product Overview
Physical & Environmental
| Form Factor | Software/Service-based |
Cloud Management & Licensing
| Licensing Term | Annual |
| Management Platform | Cisco Eye.lo Cloud |
| Cloud Features Included | Monitoring, Reporting, Proactive Alerts |
| License Type | Subscription |
Support Details
| Service Type | Network Services / Support |
| Support Level | Enterprise-Level |
| Remote Assistance | Included |
| Software Updates | Yes |
| Patch Management | Yes |
| Service Availability | 24/7 |
| Issue Resolution | Prioritized |
| Knowledge Base Access | Yes |
| Firmware Support | Yes |
| Device Lifecycle Support | Yes |
| Onboarding Support | Yes |
| Performance Optimization | Yes |
| Alerting & Notifications | Yes |
| Scalability Support | Yes |
| Best Practice Guidance | Yes |
Interfaces
| Device Compatibility | Cisco Eye.lo compatible network devices |
Compliance & Origin
| Country of Origin | United States |
| TAA Compliant | Yes |
Advanced Security Features
| Enterprise-grade Monitoring | Yes |
| Compliance Support | Yes |
| Data Protection Assurance | Yes |
| Security Advisory Access | Yes |
| Proactive Threat Detection | Yes |
| Configuration Assistance | Included |
| 24/7 Technical Support | Yes |