| Product Type | IP Phone |
| Model | Cisco IP Phone 7861 |
| Firmware Type | Multi-Platform Firmware (MPP) |
| Line Appearances | 16 lines |
| Use Case | High call volume environments |
| Form Factor | Desktop |
| Display Type | Monochrome backlit display |
| Display Size | 3.5 inches |
| Display Resolution | 396 x 162 pixels |
| Speakerphone | Full-duplex |
| Power Consumption | 5.4W (maximum) |
| Power Requirements | IEEE 802.3af PoE or external power adapter |
| Power Adapter Type | Cisco CP-PWR-CUBE-4 (sold separately) |
Cisco IP Phone 7861 with MPP firmware, TAA

Key Benefits
AI-Powered Summaries from Online Customer Reviews
Eye-Insights™ are generated by proprietary AI that analyzes real online customer reviews to highlight top pros and key product features. While we aim for accuracy, insights are provided “as-is” and individual results may vary.
- Ensures government procurement eligibility with TAA compliance.
- Offers scalable communication with support for up to 16 lines.
- Provides platform flexibility via Multi-Platform Firmware (MPP) for third-party SIP deployments.
Product Overview
The Cisco IP Phone 7861 with MPP firmware is crafted for business-class VoIP environments, equipped with Multi-Platform Firmware (MPP) that supports third-party call control platforms. Engineered to handle high call volumes with 16-line support, it's ideal for contact centers and administrative professionals. Notably, the phone is TAA-compliant, making it suitable for government and public sector use, and is manufactured in Mexico to satisfy specific procurement regulations. Its integration with various SIP-based environments and customizable features ensures a scalable, efficient communication experience for enterprise users.
Specifications
Product Overview
Physical & Environmental
| Dimensions (H x W x D) | 207 x 265 x 206 mm |
| Weight | 1.08 kg |
| Operating Temperature | 0°C to 40°C (32°F to 104°F) |
| Non-Operating Temperature | -10°C to 60°C (14°F to 140°F) |
| Operating Humidity | 10% to 90% (non-condensing) |
| Storage Humidity | 10% to 95% (non-condensing) |
Cloud Management & Licensing
| Provisioning Support | Compatible with 3rd-party SIP platforms |
| Management Interface | Web UI, TR-069, HTTP/HTTPS provisioning |
| Cloud Management Compatibility | Yes, via 3PCC-compatible platforms |
| Licensing Model | No Cisco Unified Communications Manager required |
| Firmware Updates | Remote manageable via provisioning server |
Interfaces
| Ethernet Ports | 2 x 10/100 Mbps RJ-45 |
| PC Port | Yes (switched 10/100 Mbps port) |
| Headset Port | 1 x RJ-9 |
| USB Ports | None |
| Data Transfer Rates | 10/100 Mbps |
| PoE Support | IEEE 802.3af Class 2 |
Compliance & Origin
| TAA Compliance | Yes |
| Country of Origin | Mexico |
| Certifications | CE, FCC Part 15 Class B, ICES-003, NOM, RoHS |
| MTBF | > 200,000 hours |
Advanced Security Features
| Transport Layer Security (TLS) | Yes |
| Secure Real-Time Transport Protocol (SRTP) | Yes |
| HTTPS for Secure Provisioning | Yes |
| Device Authentication | 802.1X authentication support |