Service & Support Type | Network Services / Support |
Service Included | Technical support |
Response Time | Next day response |
Coverage | 8 x 7 |
Supported Devices | Cisco CW9176D1-CFG Wireless Access Point |
Form Factor | Remote Maintenance Agreement (RMA) Upgrade |
Manufacturer | Cisco |
Product Type | Support Contract / Network Hardware Maintenance |
Model | CON-ROC-CW9176D1 |
Cisco RMA UPGRADE 8X7XNCD for Wireless 9176D (CON-ROC-CW9176D1)


Key Benefits

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- Offers targeted support coverage for the CW9176D1-CFG, improving troubleshooting efficiency
- Includes next-day response to critical issues, reducing mean time to resolution
- 8x7 support availability ensures user access to assistance during extended operating hours
Product Overview
The Cisco RMA UPGRADE 8X7XNCD (CON-ROC-CW9176D1) support contract is engineered to deliver mission-critical assistance for organizations deploying the CW9176D1-CFG wireless access point. Offering specialized network services and technical support, this agreement helps ensure continual uptime and minimal disruption. The inclusion of next-business-day response times provides fast resolution for hardware failures or configuration issues, which is essential in dynamic enterprise or campus environments.
This maintenance package includes 8x7 coverage—eight hours per day, seven days per week—ensuring that IT teams can access Cisco-qualified support when they need it most. Tailored specifically for the CW9176D1-CFG, this service ensures hardware compatibility and expert-level troubleshooting rooted in deep product knowledge. While country of origin and TAA compliance details must be inquired about separately, the high-grade support structure provides peace of mind and extends the lifecycle of the associated hardware.
Specifications
Product Overview
Compliance & Origin
Country of Origin | |
TAA Compliance |
Advanced Security Features
Security Advisory Access | Included with Cisco TAC support |
Firmware Updates | Covered device eligible for critical patching |
Hardware Diagnostics | Advanced diagnostic tools and logs access |
Threat Intelligence Access | Yes, via Cisco support infrastructure |
Wireless Features
Supported Wireless Model | Cisco Catalyst CW9176D1 |
Cloud Management & Licensing
Support Availability | 8 hours/day, 7 days/week |
Remote Support | Yes |
Advance Hardware Replacement | Yes (Next Business Day) |
Access to Cisco TAC | Included |
Software Support | Available for covered device |
License Entitlement | Depends on base product (CW9176D1-CFG) |
Online Tools Access | Cisco support portal, diagnostics, downloads |
Lifecycle Coverage | Extends product life through support continuity |
Interfaces
Service Coverage Interface | Cisco License and Agreement Portal (LACP) |
Management Interface | Cisco Smart Net Total Care / Cisco TAC |
Physical & Environmental
Appliance Dependency | Must be paired with CW9176D1-CFG hardware |
Support Delivery Mode | Remote + Hardware Replacement |
Additional Features
Target Customer Type | Enterprise / Campus Networks |
Contract Type | RMA Upgrade - 8x7xNBD (Next Business Day) |
Contract Specificity | Device-Specific (Single Component: CW9176D1-CFG) |
Hardware Coverage | Advanced Replacement Included |
Deployment Suitability | Mission-Critical Infrastructure |
Product Family | Networking |
Subcategory | Network Maintenance/Support |
Category | Network/Service/Support |
Taxonomy Category | Electronics > Networking |
Manufacturer Part Number | CON-ROC-CW9176D1 |