Products Licenses & Warranties Cisco SNTC-24X7X4 for Firep...

Cisco SNTC-24X7X4 for Firepower 9000 Series Ultra High Perform

VENDOR: CISCO Mfg Part#: CON-SNTP-F6PR9KM5
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$54,976.85
$54,976.85
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MSRP: $55,291.00
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  • 24x7x4 on-site technical support for Cisco Firepower 9000 Series
  • Manufactured in the United States for sourcing assurance
  • TAA compliant for use in regulated industries
  • Part of Smart Net Total Care (SNTC) ecosystem
  • Expedited issue resolution and hardware replacement

Shipping & Returns

All our products can be shipped anywhere in the Continental United States.

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Key Benefits

Eye-Insights
  • Ideal for enterprise-grade network security deployments requiring continuous system uptime.
  • Enables compliance with regulatory procurement policies through TAA-compliant and U.S.-origin services.
  • Accelerates time to resolution with guaranteed 4-hour on-site support from Cisco-certified experts.

Product Overview

The Cisco SNTC-24X7X4 for Firepower 9000 Series Ultra High Performance systems provides premium 24x7x4 on-site support tailored for enterprises requiring minimal downtime. This TAA-compliant support plan is manufactured in the United States, aligning with federal procurement standards. Designed for use in high-performance, mission-critical network environments, it features automated diagnostics, rapid hardware replacement, and access to Cisco’s ongoing technical expertise through its Smart Net Total Care ecosystem.

Specifications

Product Overview
Service Type Cisco Smart Net Total Care (SNTC)
Support Coverage 24x7x4 On-Site Support
Target Device Cisco Firepower 9000 Series Ultra High Performance
Service Level Mission-Critical Enterprise Support
Service Response Time 4 Hours On-Site
Duration 1 Year
Delivery Method On-Site
Service Availability 24x7x365
Automated Diagnostics Included
Advance Hardware Replacement Yes – 4-Hour Response

Cloud Management & Licensing
Management Interface Cisco Smart Services Portal
Cloud Support Features Contract entitlement, firmware updates portal, proactive diagnostics
Licensing Model Subscription-based, annual renewal
Included Licenses Smart Support Access
Software Downloads Access Yes
Configuration Knowledge Base Included
Service Contract Number CON-SNTP-F6PR9KM5

Advanced Security Features
Contract Malware Protection Support Yes, via Firepower Device
Threat Intelligence Access Cisco Talos Integration Support
Firewall Support Yes – Next-Generation Firewall (NGFW)
Intrusion Prevention Support Yes – Firepower Threat Defense (FTD)
Zero-Day Threat Protection Yes – via Advanced Malware Protection (AMP)
URL Filtering Support Yes – via Firepower Services

Interfaces
Remote Monitoring Support Yes
Smart Capabilities Cisco Smart Net Total Care portal access

Compliance & Origin
Country of Origin United States
TAA Compliant Yes
Federal Procurement Eligibility Yes
RoHS Compliance Yes
ISO Certification ISO 9001

Physical & Environmental
Applies To Physical Device Type Rack-Mounted Security Appliance
Device Operating Environment Data Center or Enterprise Network