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Cisco SNTC 24x7x4 OS for Catalyst 9200L 48-port PoE+ Switch

VENDOR: CISCO Mfg Part#: CON-OSP-C920L48P
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$1,215.06
$1,215.06
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MSRP: $1,222.00
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  • 24x7 on-site technical support ensures continuous operational availability
  • 4-hour response time reduces critical downtime incidents
  • Covers multiple model numbers including C9200L-48P-4X-A variants
  • Tailored for Cisco Catalyst 9200L 48-port PoE+ switches with 4 x 10G interfaces
  • TAA compliant, suitable for government and institutional use
  • Offered and supported directly by Cisco in the United States

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Key Benefits

Eye-Insights
  • Minimized business disruption with guaranteed 4-hour response for on-site issues
  • Enhances lifecycle value of Catalyst 9200L with round-the-clock Cisco support
  • Ensures compliance for federal procurement through TAA-certified service

Product Overview

The Cisco SNTC-24X7X4OS is a high-reliability service and support offering tailored for the Catalyst 9200L 48-port PoE+ switch with 4 x 10G interfaces. It includes technical support through Cisco's Smart Net Total Care (SNTC) portfolio, delivering 24x7 access to expert assistance and comprehensive network service coverage. A guaranteed 4-hour on-site response time ensures minimal downtime.

This service supports multiple switch variants and complies with TAA regulations, making it suitable for broader institutional and government deployment. It is designed to reduce risk across critical network environments and preserve uptime with timely troubleshooting and expert resolution.

Whether for mission-critical systems or growing network demands, this contract helps safeguard your Cisco infrastructure from service interruptions while maximizing ROI.

Specifications

Product Overview
Type Smart Net Total Care (SNTC) On-Site Service
Supported Hardware Cisco Catalyst 9200L 48-port PoE+ with 4 x 10G
Form Factor Service / Support Contract
Service Tier 24x7x4 (24-hour, 7-day, 4-hour on-site response)

Service Coverage Details
Service & Support Type Network Services / Support
Service Included Technical support
Location On-site
Response Time 4 Hours
Coverage 24 x 7
On-Site Service Availability Available in supported regions based on Cisco site support policies
Hardware Replacement Available based on service incident evaluation
Support Access 24x7x365 access to Cisco TAC (Technical Assistance Center)
Smart Capabilities Smart Call Home, Smart Licensing, SNTC Portal Integration

Compliance & Origin
TAA Compliance Yes
Country of Origin United States
Commercial Item Eligibility Complies with Federal Acquisition Regulations (FAR)

Advanced Security Features
Security Threat Detection Assists in supporting platforms capable of Secure Network Analytics
Integrated Support for Secure Hardware Yes, applicable to involved device functionality

Wireless Features
Wi‑Fi Capabilities

Cloud Management & Licensing
Management Platform Cisco Smart Net Total Care (SNTC)
License Type Subscription
License Term 1 Year (renewable)
Cloud Features Included Proactive diagnostics, inventory management, contract visibility
Eligibility Must be attached to eligible Cisco switch models
License Delivery Digital/email

Compatibility
Compatible Models C9200L-48P-4X-A, C9200L-48P-4X-A=, C9200L-48P-4X-A-RF, C9200L-48P-4X-A++, C9200L-48P-4X-A-WS
Supported Switch Series Cisco Catalyst 9200L Series

Physical & Environmental
Physical Delivery Digital entitlement only – no hardware shipped
Service Activation Time Typically within 48 hours upon order processing

Interfaces
Device Interface Support (Target) 4x 10 Gigabit Ethernet uplinks and 48x PoE+ switch ports – via hardware support

Support Benefits
Automated Case Creation Yes, via Smart Call Home
OS Software Updates Included for contract duration
Access to Cisco Knowledge Base Included
Online RMA Status Included
Online Technical Resources Yes – Cisco portals and communities
End-of-Life Support Roadmapping Access to Cisco lifecycle tools during contract term