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CISCO SNTC-24X7X4 Support for ISR 1100 4P Dual GE SFP Router

VENDOR: CISCO Mfg Part#: CON-SNTP-C11214PK
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  • 24 x 7 coverage with 4-hour response time
  • Technical support tailored for ISR1K Series
  • Service included: Network Services / Support
  • TAA-compliant and manufactured in the United States
  • Designed specifically for ISR 1100 4P Dual GE SFP Router

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Key Benefits

Eye-Insights
  • Rapid 4-hour response time ensures minimal downtime for critical operations.
  • 24/7 expert support maximizes router availability and performance.
  • TAA-compliant service is suitable for federal and regulated industry procurement.

Product Overview

The CISCO SNTC-24X7X4 support service is a comprehensive technical support package tailored for the ISR 1100 4P Dual GE SFP Router, part of the industry-proven ISR1K Series. Offering 24x7 availability and a 4-hour response time, this service ensures increased uptime and reliability for enterprise and SMB networks. It enhances operational continuity for businesses that cannot afford extended network interruptions.

This package includes access to Cisco's support tools and is TAA-compliant, making it suitable for government and regulated industry procurements. Designed specifically for the Cisco ISR1K family, it integrates seamlessly within your infrastructure. This service allows businesses to minimize downtime, uphold SLAs, and reduce risk across critical network deployments, helping extend the performance and lifecycle of ISR routers.

Specifications

Product Overview
Product Type Technical Support Service
Service Name Cisco SNTC-24X7X4 Support for ISR 1100 4P Dual GE SFP Router
Service Level 24x7x4 (24-hour support with 4-hour response time)
Supported Device Cisco ISR 1100 4P Dual GE SFP Router
Service Features Access to Cisco TAC, software updates, online tools, hardware replacement
Program Name Cisco Smart Net Total Care (SNTC)
Form Factor Service Contract
Service Availability 24x7x365

Compliance & Origin
TAA Compliance Yes
Country of Origin United States
Regulatory Compliance TAA, US Federal Standards
RoHS Compliance Yes
Contract Manufacturer Cisco Systems, Inc.

Advanced Security Features
Security Management Tools Access Yes (via Cisco tools suite)
Proactive Diagnostics Capabilities Yes (via Smart Net Total Care)
Lifecycle Advice Included (Hardware & Software advisories)
Threat Intelligence Integration Available via Smart Net Reporting

Physical & Environmental
Service Delivery Type Remote and Onsite Hardware Support
Service Logistics Coverage Worldwide Cisco Service Locations

Cloud Management & Licensing
Management Interface Cisco Smart Net Total Care Portal
Licensing Model Per Device Subscription
License Type Subscription-based
Included Cloud Features Entitlement Management, Smart Licensing, Inventory Management, Lifecycle Planning

Service Details
Service Category Network Maintenance / Support
Hardware Replacement Advanced Replacement (4-Hour)
Access to Technical Assistance Center (TAC) Yes
Software Updates Included
Online Tools Access Included (Smart Net Total Care Portal)
Service Initiation Upon contract activation
Duration Annually renewable
Onsite Support Included (as per 4-hour response window)
Service Method Replacement/Repair
Service Model Manufacturer support contract

Interfaces
Applicable Interface Types Dual GE SFP, RJ-45 (based on router hardware)
Supported Models ISR 1100-4P series routers

SKU Information
Manufacturer Part Number CON-SNTP-C11214PK
UPC
Manufacturer Cisco Systems
Product Category Network/Service/Support