| Type | Technical Support Service | 
| Service Name | CISCO SNTC-24X7X4 Support for Nexus 9504 Chassis Bundle | 
| Supported Hardware | Cisco Nexus 9504 Chassis | 
| Series | Cisco N9500 Series | 
| Form Factor | |
| Weight | |
| Power Requirements | 
CISCO SNTC-24X7X4 Support for Nexus 9504 Chassis Bundle
 
 

Key Benefits
 
            
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- Offers high availability with 24x7 coverage and 4-hour response, reducing potential downtime significantly
- Tailored for Nexus 9504 in the Cisco N9500 Series, ensuring accurate support for specialized enterprise hardware
- Fully TAA compliant and U.S.-manufactured, meeting requirements for federal and regulated markets
Product Overview
The CISCO SNTC-24X7X4 support service is a promotional bundle designed for the Nexus 9504 Chassis as part of the N9500 Series. It offers 24x7 coverage with a 4-hour response time, ensuring rapid issue resolution and network continuity. This service is TAA-compliant and originates from the United States, making it suitable for government and regulated industry use. By offering high-touch technical expertise and reliable performance support, it helps businesses minimize downtime and maintain mission-critical operations efficiently.
Specifications
                      Product Overview
                      
                    
                    
                      Interfaces
                      
                    
                    | Supported Interfaces | 
                      Physical & Environmental
                      
                    
                    | Dimensions | |
| Operating Temperature | |
| Storage Temperature | |
| Operating Humidity | 
                      Cloud Management & Licensing
                      
                    
                    | Cloud-Based Monitoring | Yes, via Cisco Smart Net Total Care portal | 
| Management Tools | Cisco Smart Net portal, Cisco TAC support | 
| License Type | Subscription | 
| License Term | Typically 12 months (depends on purchase) | 
| License Included | Yes | 
| Remote Monitoring | Yes | 
                      Service Details
                      
                    
                    | Service Type | Smart Net Total Care (SNTC) | 
| Coverage Hours | 24x7 | 
| Response Time | 4 hours | 
| Service Features | Advance hardware replacement, Online troubleshooting, Configuration assistance | 
| Included Support | Technical support and hardware replacement | 
| Onsite Support | Yes, with 4-hour response | 
| Contract Duration | 1 year (default, may vary) | 
| Service Availability | Global (region-dependent) | 
                      Wireless Features
                      
                    
                    | Wi-Fi Standards Supported | 
                      Compliance & Origin
                      
                    
                    | Country of Origin | United States | 
| TAA Compliance | Yes | 
| Compliance Standards | TAA | 
| Certifications | 
                      Advanced Security Features
                      
                    
                    | Access to Cisco TAC (Technical Assistance Center) | Yes | 
| Hardware RMA | Yes, with 4-hour replacement delivery | 
| OS and Firmware Updates | Included | 
| Proactive Diagnostics | Available via Smart Call Home | 
| Security Advisory Alerts | Included via Cisco service access | 
 
               
     
    