Service Type | Hardware Support Service |
Supported Device | Cisco UCS 6332-16UP Fabric Interconnect |
Form Factor | 1RU Rack-mountable (device covered under support) |
Weight (Device Supported) | Approx. 17.9 lbs (8.12 kg) |
Power Requirements (Device Supported) | 100 to 240 VAC, 50/60 Hz |
CISCO SNTC 24x7x4 UCS 6332-16UP FI with 8x40G Cables (Refresh-2-fu)

Key Benefits

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- Proactive 24x7 support reduces downtime in critical network environments.
- TAA compliance allows deployment in government and regulated sectors without restrictions.
- Cisco-certified expertise and rapid 4-hour response ensure optimal network continuity.
Product Overview
The CISCO SNTC-24X7X4 UCS 6332-16UP FI service package offers comprehensive 24/7 technical support with a 4-hour response time, tailored for UCSHX series hardware. It provides support coverage for the UCS 6332-16UP Fabric Interconnect with 8x40G cables, ensuring stable data throughput and connectivity.
With its TAA compliance and origin in Taiwan, it supports government-regulated and procurement-sensitive environments. This plan is ideal for reducing downtime and complexity in enterprise network infrastructures where fast recovery and ongoing availability are crucial.
Specifications
Product Overview
Wireless Features
Wi-Fi Standards | |
Wireless Frequency Bands |
Compliance & Origin
Country of Origin | Taiwan |
TAA Compliant | Yes |
RoHS Compliance | Yes |
Certifications | UL, CSA, CE Mark, FCC Part 15 Class A |
Advanced Security Features
Data Plane Protection (Device Feature) | Yes, integrated in UCS Fabric Interconnect |
Role-Based Access Control | Yes |
Secure Boot Capability | Yes |
Management Plane Authentication | RADIUS, LDAP, TACACS+ support |
Audit Logging | Yes |
Encryption Algorithms Supported | AES, 3DES for fabric interconnect communication |
Interfaces
Port Types (Device Supported) | Unified Ports (supporting Ethernet and Fibre Channel) |
Port Count (Base) | 32 Universal ports |
40G Connectivity Included | 8 x 40G cables included |
Expansion Slots | None |
Data Transfer Rate (Device) | Up to 1.28 Tbps switching capacity |
Physical & Environmental
Dimensions (H x W x D) | 1.72 x 17.3 x 30 in (4.37 x 43.9 x 76.2 cm) |
Operating Temperature | 32 to 104°F (0 to 40°C) |
Storage Temperature | -40 to 158°F (-40 to 70°C) |
Operating Humidity | 5% to 95% (non-condensing) |
Altitude (Max Operating) | Up to 10,000 ft (3,000 m) |
Cooling Type | Redundant hot-swappable fan modules |
Cloud Management & Licensing
Management Interface | Cisco UCS Manager |
Included Licensing | SNTC 24x7x4 Smart Net Total Care Service License |
License Term | 1 Year (most common) |
Remote Monitoring Support | Yes |
Proactive Diagnostics | Yes, via Cisco Smart Call Home |
Included Software Updates | Yes, software and firmware upgrades |
Support Availability | 24 x 7 Access to Cisco Technical Assistance Center (TAC) |
Service & Support Coverage
Service Package Name | Cisco SNTC 24x7x4 CON-SNTP-HXR216UP |
Hardware Replacement SLA | 4-hour onsite hardware replacement |
Service Coverage Hours | 24/7 (24 hours/day, 7 days/week) |
Technical Support Availability | Cisco TAC — Around-the-clock support |
Smart Net Total Care Features | Automated diagnostics, inventory management, software and alert tracking |