Cisco SNTC-8X5XNBD Support for Catalyst 9200 24-port PoE+ Switch

VENDOR: CISCO Mfg Part#: CON-SNT-C9202AA4
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Regular price $386.80
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MSRP: $389.00
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  • Next Business Day response time for hardware support
  • 8 hours/day, 5 days/week technical support coverage
  • Designed specifically for Cisco C9200 Series
  • TAA compliant for federal contracting use
  • Manufactured in the United States
  • Includes network services and technical support

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Key Benefits

Eye-Insights
  • Ensures rapid issue resolution with NBD response, reducing downtime.
  • Supports regulated environments with TAA compliance and US origin.
  • Tailored for Cisco C9200 Series, guaranteeing model-specific service alignment.

Product Overview

The Cisco SNTC-8X5XNBD is a comprehensive network support service tailored for the Catalyst 9200 Series 24-port PoE+ switch. It features next-business-day response times and 8x5 coverage, providing peace of mind for enterprise IT operations. Manufactured in the United States and TAA-compliant, this technical service offers prompt, expert-level support while ensuring compliance and fast replacement logistics. Designed to minimize downtime and support critical infrastructure, it enhances operational continuity and hardware lifecycle efficiency.

Specifications

Product Overview

Type Technical Support Service (SNTC-8X5XNBD)
Product Series Cisco Smart Net Total Care (SNTC)
Supported Product Cisco Catalyst 9200 24-port PoE+ Switch (C9200 Series)
Form Factor Service Contract
Service Duration Annual (1 Year)
Service Delivery Method Hardware Replacement and Telephone Support
Service Level 8x5xNBD (Next Business Day)
Main Benefit Minimized Downtime through Swift Replacement and Support

Wireless Features

Compliance & Origin

Country of Origin United States
TAA Compliant Yes
Compliance Standard Trade Agreements Act (TAA)

Advanced Security Features

Security Support Included Access to Cisco TAC for Security Advisories and Fixes

Interfaces

Compatible Device Ports 24 x PoE+ Ports (Device Supported)

Physical & Environmental

Physical Form Contract/Subscription (Not Physical Hardware)

Cloud Management & Licensing

Cloud Management Platform Cisco Smart Net Total Care (via Cisco Smart Services portal)
License Model Service Contract Licensing
License Term 1 Year
License Type Device-Based
Included Support Software Updates, Advance Hardware Replacement, TAC Support

Service Details

Service Name Cisco SNTC-8X5XNBD Support
Service Included Technical support
Service & Support Type Network Services / Support
Response Time Next Business Day
Coverage Hours 8 hours/day, 5 days/week (local business hours)
Service Availability Business Hours Only
Onsite Service Option No (Advanced Hardware Replacement Only)
Logistics Handling Next Business Day Replacement Shipping
Support Access Levels Cisco Technical Assistance Center (TAC)
Software Support OS and maintenance releases included
Smart Deliverables Alerts, Entitlement Management, Installed Base Tracking
Hardware Replacement Delivery Time Next Business Day after Case Approval
Product Eligibility C9200 Series switches with active service contract
Manufacturer Part Number CON-SNT-C9202AA4