Manufacturer | CISCO |
Product Name | CISCO SNTC-8X5XNBD Support for CBS350 Managed 8-Port GE Switch |
Manufacturer Part Number | CON-SNT-CBS35EGA |
Product Type | Technical Support Service |
Target Platform | Cisco CBS350 Managed 8-Port GE Switch |
Service Plan | Smart Net Total Care (SNTC) |
Service Duration | 1 Year |
CISCO SNTC-8X5XNBD Support for CBS350 Managed 8-Port GE Switch


Key Benefits

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- Ensures minimal downtime with guaranteed next business day replacement for covered devices.
- Dedicated 8x5 technical coverage supports normal business operations without overpaying for 24/7 services.
- Tailored specifically for CBS300 Series switches, ensuring compatibility and optimized support performance.
Product Overview
The CISCO SNTC-8X5XNBD Smart Net Total Care service provides essential support for CBS350 Managed 8-port GE switch users. This plan offers technical assistance during standard business hours (8x5) and ensures next business day (NBD) hardware replacement to support continuous business operations.
Designed specifically for the Cisco CBS300 Series, this TAA-compliant solution originates from the United States and supports government standards. It delivers quick access to Cisco's expert technical resources and facilitates fast logistics for critical hardware components.
Ideal for businesses seeking to reduce system downtime and maintain network resiliency, the SNTC-8X5XNBD service streamlines support delivery and enhances return on investment in Cisco networking infrastructure.
Specifications
Product Overview
Compliance & Origin
Country of Origin | United States |
TAA Compliance | Yes |
Compliant with US Federal Standards | Yes |
Advanced Security Features
Security Guidance Included | Yes, via Cisco TAC |
Threat Intelligence Access | Via Cisco Support (Indirect) |
Interfaces
Supported Device Interfaces | Gigabit Ethernet (CBS350 Switch) |
Service Details
Service & Support Type | Network Services / Support |
Service Included | Technical Support |
Service Delivery Method | Hardware Replacement |
Response Time | Next Business Day |
Availability | 8 x 5 Business Hours |
Onsite Support | No |
Remote Technical Assistance | Yes |
Advance Hardware Replacement | Yes |
Support Coverage | CBS300 Series |
Access to Cisco Technical Assistance Center (TAC) | Yes |
Software Updates | Yes |
Smart Capabilities | Smart Net Total Care Portal Access |
Contract Type | Renewable |
Cloud Management & Licensing
Cloud Support Capability | Yes, via Smart Net Total Care Portal |
License Included | Yes, for support duration |
Smart Services Enabled | Asset Visibility, Alerts, Software Updates |
Management Interface | Cisco Smart Services Platform |
Physical & Environmental
Physical Shipment Required | Yes, for hardware replacement |
Shipping Logistics | Next Business Day Delivery |
Wireless Features
Wireless Coverage | Not applicable (wired switch service) |