Product Type | Smart Net Total Care (SNTC) Support Service |
Compatible Product Family | Cisco Catalyst IE3300 Series |
Form Factor | Modular Industrial Ethernet Switch |
Model Compatibility | IE-3300-8T2S (8x GE Copper + 2x GE SFP) |
Service Type | Hardware and Software Support Contract |
Service Duration | 1 Year |
Service Features | Advance hardware replacement, OS updates, TAC support, smart capabilities |
Target Applications | Industrial Networking, Ruggedized Environments |
Service Availability | 24x7x365 |
Hardware Replacement Options | Next Business Day (varies by agreement) |
Cisco SNTC-NCD Catalyst IE3300 8GE Copper 2GE SFP Support Module



Key Benefits

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- Eligible for Smart Net Total Care, offering elite Cisco technical assistance and proactive service features.
- Supports high-density industrial networking with 8 GE copper and 2 GE SFP ports.
- Ideal for mission-critical environments seeking service continuity and risk mitigation.
Product Overview
The Cisco SNTC-NCD Catalyst IE3300 support contract delivers Smart Net Total Care for 8 GE Copper and 2 GE SFP module configurations. This service is tailored for customers requiring high network uptime and rapid issue resolution. With access to Cisco’s expansive diagnostics and support tools, it supports both hardware and software stability in industrial networking deployments. Note: COO and TAA compliance information requires direct inquiry.
Specifications
Product Overview
Physical & Environmental
Operating Temperature | -40°C to +75°C (-40°F to +167°F) |
Storage Temperature | -40°C to +85°C (-40°F to +185°F) |
Operating Humidity | 5% to 95% (non-condensing) |
Mounting Options | DIN Rail Mountable |
Enclosure Type | IP30-rated ruggedized metal housing |
Cloud Management & Licensing
Cisco Smart Net Total Care (SNTC) | Included |
Management Tools Supported | Cisco DNA Center, CLI, SNMP, Web UI |
License Requirements | Smart Licensing required for some features |
Software Updates | Ongoing with SNTC contract |
Technical Support Access | 24/7 via Cisco TAC |
Hardware Monitoring Tools | Enabled via Cisco Smart Call Home and Smart Software Manager |
Service Contract SKU | CON-SNC-IE33008E |
Interfaces
Copper Port Type | 10/100/1000BASE-T |
Copper Port Count | 8 |
SFP Port Type | 1G SFP |
SFP Port Count | 2 |
Data Transfer Rate | Up to 1 Gbps per port |
Connector Type | RJ-45 (Copper), SFP (Fiber) |
Compliance & Origin
Compliance Standards | IEEE 802.3, IEEE 802.3u, IEEE 802.3ab, IEEE 802.1D, IEEE 802.1Q |
Certifications | cUL, CE, FCC, IEC61000, EN61000 |
Country of Origin | |
TAA Compliance |
Advanced Security Features
Access Control | 802.1X authentication, port security |
Network Segmentation | VLAN support, private VLANs |
Storm Control | Broadcast, multicast and unknown unicast |
MACsec Encryption | Supported on select interfaces |
Software-Based Security Features | DHCP Snooping, Dynamic ARP Inspection, IP Source Guard |