Type | Solution Support Service |
Form Factor | Appliance-based (MDS 9132T Switch) |
Power Requirements | Dependent on supported hardware (MDS 9132T) |
Cisco SOLN SUPP 24x7x4 for MDS 9132T FC Switch with 8 Active Ports



Key Benefits

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- Ensures rapid response and minimal network downtime with a 4-hour SLA, ideal for mission-critical environments.
- Provides dedicated support for Cisco MDS9000 Series, ensuring optimal compatibility and response expertise.
- TAA compliance and U.S.-based service delivery meet government and public sector procurement standards.
Product Overview
The Cisco SOLN SUPP 24x7x4 is a comprehensive technical support solution for the MDS 9132T 32G 1 RU Fibre Channel Switch with 8 active ports. It offers 24x7 coverage and a 4-hour response time for troubleshooting and on-site support. The plan includes expert technical assistance, part replacement, and full remediation to ensure minimal downtime for mission-critical systems. This service is TAA compliant and based in the United States, making it suitable for public sector use. Targeted at MDS9000 Series hardware, it helps enterprise IT departments protect and extend the value of their high-performance network infrastructure.
Specifications
Product Overview
Physical & Environmental
Form Factor of Covered Device | 1U Rack-mountable |
Dimensions (H x W x D) | 1.72 x 17.3 x 21.9 in (4.4 x 43.9 x 55.5 cm) |
Weight | 16.3 lbs (7.4 kg) |
Operating Temperature | 32°F to 104°F (0°C to 40°C) |
Storage Temperature | -40°F to 158°F (-40°C to 70°C) |
Operating Humidity | 5% to 85% (non-condensing) |
Storage Humidity | 5% to 95% (non-condensing) |
Altitude | 0–10,000 ft (0–3,000 m) |
Cloud Management & Licensing
Cloud Management Platform | Cisco Data Center Network Manager (DCNM) |
License Model | Perpetual (hardware) + subscription (support) |
Included Licensing | Solution Support Service for Cisco MDS 9132T with 8 active ports |
Software Subscription | Support contract includes access to updates and patches |
Support Access | 24x7 TAC access + 4-hour on-site hardware replacement |
Interfaces
Management Interface | Cisco NX-OS CLI, DCNM, web-based GUI |
Port Count Supported | 8 Active Fibre Channel ports (scalable to 32) |
Fibre Channel Speed | 32 Gbps |
Expansion Slots | 2 (32G FC module slots) |
Compliance & Origin
Country of Origin | United States |
TAA Compliant | Yes |
RoHS Compliance | Yes |
Certifications | UL, CSA, CE Mark, FCC Part 15 Class A |
MTBF (Mean Time Between Failures) | 343,370 hours |
Advanced Security Features
Access Control | Role-based access control (RBAC) |
AAA Support | TACACS+, RADIUS authentication |
Secure Management | SSH, SNMPv3, HTTPS |
Zoning Support | Yes (Zone-based traffic control) |
Fibre Channel Encryption | Supported on MDS 9132T hardware |
Digital Certificates | X.509 support for secured connections |
Syslog/Event Logging | Yes |
Security Policy Enforcement | Fabric-wide |
Fabric Binding | Supported |