Service Type | 24x7x4 Onsite Support |
Supported Device | Cisco Catalyst 9300 24-Port Switch |
Product Type | Support Service |
Service Duration | 1 Year |
Response Time | 4 Hours Onsite |
Coverage Window | 24x7 |
Service Location | Onsite |
Service Feature | Advance Hardware Replacement |
Manufacturer Part Number | CON-SSC4P-C930210E |
Service Subcategory | Maintenance/Support |
Brand | Cisco |
Cisco SOLN SUPP 24X7X4OS Catalyst 9300 24-Port



Key Benefits

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- Optimized for fast, high-priority on-site resolution within 4 hours—essential for mission-critical operations.
- TAA compliance makes it suitable for federal and institutional procurement.
- Backed by Cisco’s global support network, ensuring responsive, expert-level assistance for Catalyst 9300 environments.
Product Overview
The Cisco SOLN SUPP 24X7X4OS service for Catalyst 9300 24-Port switches delivers continuous 24-hour support with a rapid 4-hour onsite response. This plan is manufactured in the United States and is TAA compliant, geared for government and enterprise needs. Its design minimizes network downtime while providing quick access to expert troubleshooting. Though detailed hardware specs are not available, this service strengthens uptime, support responsiveness, and compliance assurance for your critical Cisco infrastructure.
Specifications
Product Overview
Cloud Management & Licensing
Support Access Method | Phone, Web, Onsite |
Remote Diagnostics | Yes |
Knowledge Base Access | Yes |
Web Support Portal | Cisco Support Portal |
Cisco SMARTnet Equivalent | Yes |
Software Updates Included | Yes |
Technical Assistance Center (TAC) Access | Included |
Hardware Replacement | Advance Exchange / Onsite Replacement |
Onsite Field Engineer | Available within 4 Hours |
Compliance & Origin
Country of Origin | United States |
TAA Compliant | Yes |
Advanced Security Features
Security Patch Support | Yes |
Threat Intelligence Updates | Yes (Provided via Cisco Services) |
Vulnerability Remediation Guidance | Yes |
Incident Response Assistance | Yes (through TAC) |
Firmware Update Support | Yes |
Configuration Assistance | Yes (via TAC) |
Proactive Diagnostics | Yes |
Access to Cisco Security Advisory | Yes |
Encrypted Support Portal Access | Yes |
Role-Based Access Control Support | Yes |